Coordinator, Content Operations

About U.S. Soccer

The U.S. Soccer Federation exists in service to soccer. Our aim is to ignite a national passion for the game, believing soccer is more than a sport—it is a force for good. We value teamwork, both on and off the pitch, and collaborate closely with Federation partners and members to inspire, support, and guide every level of the game, from grassroots to National Teams. Our goal is to bring soccer into every home and community across America, transforming lives through the sport. U.S. Soccer is in a period of significant growth, seeking dynamic servant leaders who demonstrate visionary leadership, analytical decision-making, professional flexibility, and an empathic management style.

About the Role

U.S. Soccer is seeking a Coordinator, Content Operations to support the operational workflows and systems powering the Federation’s growing content ecosystem. This role will assist in content production, project coordination, media asset management, and production logistics across video, photography, and post-production teams. The Coordinator will help manage day-to-day workflows, maintain project organization, and ensure content initiatives move efficiently from intake through delivery and archival.

Responsibilities

• Content Operations & Project Management
  • Support the day-to-day management of the department’s content intake and project tracking workflows
  • Assist in coordinating timelines, deliverables, and project communication across content initiatives
  • Help maintain project trackers, production schedules, and operational calendars
  • Coordinate with internal stakeholders across video, social media, editorial, photography, and strategy teams to support content execution
  • Ensure projects are properly organized, scoped, and operationalized throughout the production lifecycle
  • Assist in identifying workflow bottlenecks and operational inefficiencies, escalating issues as needed
  • Support departmental organization and operational documentation, including templates, workflows, and process tracking
• Media Asset Management (MAM/DAM)
  • Support the day-to-day organization and maintenance of media asset management systems, including Iconik and PhotoShelter
  • Assist with media ingest, tagging, metadata entry, and archival workflows across photo and video assets
  • Help maintain consistent file naming conventions, folder structures, and metadata standards
  • Support asset retrieval requests and content distribution workflows for internal stakeholders
  • Assist in maintaining organized, searchable, and accessible media libraries across Federation content
• Production Logistics & Photography Operations
  • Assist with production logistics, including vendor coordination, scheduling support, releases, clearances, and production preparation
  • Help coordinate photography assignments, shot lists, and coverage schedules
  • Support equipment coordination, file delivery, and production organization as needed
  • Assist with freelancer and vendor communication for content productions
  • Support operational workflows tied to content delivery and asset distribution

Requirements

• Minimum Qualifications
  • 2+ years of experience in content operations, production coordination, media management, or related fields
  • Strong organizational skills and attention to detail
  • Experience managing multiple projects and deadlines in fast-paced environments
  • Familiarity with Digital Asset Management (DAM) and/or Media Asset Management (MAM) systems such as Iconik, PhotoShelter, or similar platforms
  • Understanding of content production workflows across video, photography, and digital media
  • Strong communication and collaboration skills
  • General knowledge of soccer
  • Capable of working in fast-paced and demanding environments
  • Proficiency in Microsoft Office, Google Workspace, and project management tools
  • Ability to work independently while supporting multiple stakeholders and priorities
  • Must connect "micro" details to the "macro" vision and mission
  • Willingness to work non-traditional hours and travel as needed
• Desired Qualifications
  • Experience working within sports, media, entertainment, or agency environments
  • Familiarity with video production, photography, or post-production workflows
  • Experience supporting project management or production operations
  • Understanding of metadata organization and archival best practices
  • Experience coordinating production logistics or photography operations
  • Spanish language proficiency is a plus
  • Understanding of U.S. Soccer and its content ecosystem

Benefits

U.S. Soccer offers a comprehensive compensation package, a casual work environment, an inclusive culture, and opportunities for professional development.