Coordinator, Business Operations

About the Role

We are seeking a highly motivated and competent professional to join the Department of Anesthesiology at Baylor College of Medicine as a Senior Coordinator. This role provides administrative support to clinical faculty and operations in a team-based clinical office setting. The position involves credentialing, faculty recruiting, onboarding, travel and expense reporting, and coordination of daily schedule activities.

Responsibilities

Administrative Coordination & Support

• Coordinates faculty travel arrangements and processes travel and expense reports through Concur.
• Maintains and tracks CME/CEU balances for assigned faculty.
• Serves as the primary contact for the department's main phone line by:
  • Answering and screening incoming calls.
  • Routing messages to appropriate personnel.
  • Maintaining accurate department contact lists.
• Coordinates faculty calendars and scheduling activities with departmental coordinators and affiliated hospital partners.
• Obtains required signatures on critical documents and ensures timely delivery to appropriate stakeholders.
• Manages administrative tasks including:
  • Filing and document management.
  • Faxing and correspondence preparation.
  • Mail retrieval and distribution at BTGH.
• Performs additional administrative and operational duties as assigned.

Credentialing Support

• Provides credentialing support for:
  • New faculty providers.
  • Locum tenens and temporary providers.
• Coordinates, monitors, and maintains recredentialing and reappointment activities for assigned faculty.
• Ensures credentialing records remain current and compliant with institutional requirements.
• Collaborates with internal and external stakeholders to resolve credentialing-related issues.
• Assists with other credentialing functions and special projects as assigned.

Faculty Recruitment & Onboarding

• Assists with the coordination of faculty and departmental recruitment activities.
• Schedules and coordinates interviews between candidates and faculty members.
• Supports onboarding efforts for newly hired faculty and providers.
• Facilitates communication among candidates, department leadership, and key stakeholders throughout the recruitment process.
• Assists with other onboarding and recruitment-related activities as needed.

Qualifications

Minimum Qualifications

• High School diploma or GED.
• Two years of relevant experience.

Preferred Qualifications

• Experience supporting physicians, faculty, or healthcare providers in a clinical setting.
• Proficiency in Microsoft Office Suite, particularly Outlook, Excel, Word, and PowerPoint.
• Experience with Concur, credentialing systems, and calendar management.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Excellent communication and customer service skills with a collaborative approach to supporting faculty and staff.
• Communications and writing experience.

Schedule

This position may offer the flexibility of a hybrid work schedule after an initial training period.