Coordinator

About the role

Nashville, TN 37228
Fully Onsite
Hourly Pay Range: $19.00 – $21.00
Non-Profit

Key Responsibilities

• Provide customer support to partner agencies, handling order discrepancies, delivery inquiries, invoicing requests, and account follow-ups
• Coordinate Mobile Pantry programs, including scheduling, tracking distribution calendars, sending confirmations, and managing invoicing
• Distribute perishable products through various channels based on inventory and program needs
• Process food assistance requests via phone, online, and in-person interactions by directing clients or fulfilling needs internally
• Communicate food recall notices to partner agencies and internal programs
• Share application information with prospective partner agencies
• Order office supplies for the department as needed
• Support front desk operations, including phone coverage during assigned times
• Collaborate cross-functionally with internal departments to meet food distribution goals
• Perform additional administrative and operational duties as assigned

Qualifications

• Associate degree or minimum of 2 years of related work experience required
• Proficiency in Microsoft Outlook, Word, and Excel
• Strong customer service and communication skills
• Ability to quickly learn new systems and platforms (experience with Macola is a plus)
• Excellent attention to detail with strong organizational and time-management skills
• Demonstrated ability to perform basic math accurately
• Comfortable working with individuals from diverse social, cultural, and economic backgrounds
• Strong teamwork and collaboration skills within a fast-paced environment