Coord Office

Responsibilities

• Reviews account work lists and related follow-up documents to determine the nature and extent of delinquency problems, and takes necessary action to obtain payment from sponsors or third party payers.
• Contacts sponsors and/or third party payer organizations to secure payments or arrange alternative settlement plans; identifies problem delinquencies and recommends their disposition.
• Prepares and maintains collection-related records.
• Reviews and processes credit balances accounts for refunds.
• Reviews and responds to patient accounts correspondence in a timely basis.
• Investigates delinquency cases to identify any special circumstances affecting payment delays, and follows up with appropriate parties.
• Contacts third party payer organizations and/or patients as necessary to facilitate the timely payment of past due charges or arrange alternative settlement plans.

Requirements

• A High School Diploma or GED is required.
• Previous office management or coordinator role is preferred.

Qualifications

• Highlands Medical Center is a 170-bed hospital located in Scottsboro, offering a wide variety of emergency, inpatient and outpatient services to support the wellness of our community.
• The hospital is part of the Huntsville Hospital Health System, which provides many services through owned entities across the community.
• HMC is accredited by the Joint Commission and stands out as one of the top-rated healthcare providers in the state.
• The system includes Highlands Family Medicine, Highlands Home Health, Highlands Occupational Medicine, Highlands Surgical Services, Jackson County Family Medicine, Scottsboro OB-GYN, Highlands Pediatrics, and Highlands Health & Rehab and Cumberland Health & Rehab, two rehabilitation and long-term care nursing homes.
• HMC is one of the largest employers in Jackson County, with over 720 employees.