Cooler Supervisor

Job Duties And Responsibilities

• Schedule, assign and monitor work, and provide clear direction to warehouse/cooler employees to meet the needs of the business.
• Cook up and coordinate the work efforts of employees to ensure that outgoing semi-trailers or trucks are loaded accurately and on time to meet customer order requirements.
• Determine needed quantities of finished product and communicate those needs to the production area.
• Anticipate current and future production needs through close communication with sales and production.
• Monitor incoming loads and invoices to identify damaged or erroneously delivered orders.
• Work with vendors, suppliers, and other employees to resolve discrepancies and solve problems.
• Ensure that procedures are followed so that finished products are loaded accurately.
• Notify appropriate department and/or personnel regarding shortages and late deliveries providing internal/external customer service.
• Work effectively with union and/or non-union employees to promote positive and productive working relationships.
• Understand and effectively apply work rules, union contract provisions if applicable, and employment policies.
• Provide for the supervision of assigned employees in scheduling and daily activities, ensuring effective selection, retention, feedback, disciplinary action, and performance management.
• Work with Human Resources and plant management to resolve employee grievances.
• Review and edit employee electronic time records as needed.
• Participate in collective bargaining agreement or other contract related activities and discussions as requested.
• Actively communicate with employees through shift meetings and informal methods.
• Actively promote safe work behaviors and hold self and direct reports accountable for following safety rules and regulations.
• Conduct accident/injury investigations and send reports of injury to HR in a timely manner to meet reporting standards.
• May coordinate and/or facilitate plant safety meetings, training, and incentive programs.
• Document/update and ensure proper procedures are in place and being followed for production efficiency, quality of product, employee safety, and state and federal guidelines.
• Proactively look for ways to increase operational efficiency and contain costs.
• Identify and implement best practices in establishing SOP’s, managing labor, and maintaining applicable certifications.
• Think creatively and abstractly to develop alternative possibilities to drive improvement.

Requirements

• Undergraduate degree in business administration, supply chain and logistics, or related curriculum (or equivalent combination of experience and education).
• 2 to 5 years of experience in a warehouse, cooler, distribution, production, logistics, or related environment coupled with demonstrated leadership attributes or team lead experience.
• Supervisory experience preferred.