Cookie Crew

About the role

As a member of the Cookie Crew at our Richmond store located at 112 East Main Street Richmond, KY 40475, you are the ultimate Insomniac. Not only are you the point person at the front of the store for interacting with our customers, but you also get to bake all of our awesome Warm and Delicious cookies as well!

Responsibilities

• Promptly greet guests entering the store and take their orders according to procedure
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
• Give each customer a warm experience with a smile in person & over the phone
• Bake our delicious cookies to perfection & a scoop of ice cream
• Ensure fast, warm, and correct delivery orders are packaged and sent out
• Handle cash and payments accurately and have no shortages or overages
• Cleaning, sanitizing, and maintaining the bakery

Requirements

• Prior experience in a customer service focused role - preferred
• Personable, genuine, outgoing demeanor
• Ambitious nature
• Great communication and organizational skills
• Must be 18 years or older to be employed
• Must be able to work nights, weekends and holidays
• Likely eligible to work in the United States

Qualifications

• Desired skills/experience listed above

Skills

• Customer service skills
• Organizational skills
• Communication skills

Benefits

• Flexible part-time work schedules
• Free cookies & Employee Discount
• Paid Time Off
• Excellent training
• Pet insurance for your furry loved ones
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• Fun, exciting team environment

Pay

N/A

Schedule

N/A

Benefits

• Flexible part-time work schedules
• Free cookies & Employee Discount
• Paid Time Off
• Excellent training
• Pet insurance for your furry loved ones
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• Fun, exciting team environment