Cookeville Career Fair!! Oct 2nd 11AM-3PM

About the role

Seasonal team members play an important role in delivering excellent customer service, driving sales, and supporting store operations to ensure a positive shopping experience for every customer. You will work on the sales floor, assist with transactions, or support behind‑the‑scenes processes as part of a collaborative team that meets store goals, fosters customer loyalty, and builds repeat business.

Responsibilities

• Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
• Greet, engage, and assist customers warmly, creating a welcoming environment and providing personalized service.
• Process transactions accurately and efficiently.
• Handle customer inquiries, returns, and concerns with professionalism, promptness, and care.
• Support store operations by assisting with store fulfillment, curbside pickup, pricing, promotional sets, product processing and placement, and visual merchandising.
• Maintain visually appealing selling areas, merchandise presentation standards, accurate signage, fitting rooms, and cleanliness through daily recovery and stock replenishment.
• Leverage training tools, use resources, and embrace feedback to continuously build skills and strengthen performance.
• Stay informed of products, promotions, policies, and store events to deliver accurate information to customers.
• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating achievements.
• Follow asset protection procedures, safety guidelines, and security protocols, supporting store shortage control, inventory accuracy, and risk minimization.

Requirements

• Dedication to customer service and a drive to achieve store objectives.
• Relevant skills and experience for the role with a commitment to continuous learning.
• Ability to take ownership of assigned tasks and contribute to store success.
• Excellent communication skills.
• Comfortable using technology such as smartphones, tablet computers, and Windows‑based operating systems.
• Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
• Physical ability to move around all store areas, be accessible to customers, bend, reach, stretch for product, and lift, carry, and move at least 50 lb.