Cook-Patient Services

Task assignments may include cafeteria cook, patient cook, baker, grill cook, catering cook, or prep cook. In general, is responsible for safely preparing food according to recipe and projected amounts.

Responsibilities

• Ensures all work areas are prepared for operation, per task assignment.
• Sets up bars and lines. Restocks, cleans, and straightens as necessary.
• Completes cleaning assignments.
• Gathers ingredients efficiently according to recipe.
• Checks coolers for leftovers and plans for use.
• Produces and maintains quality food and beverage products.
• Prepares attractive and appetizing foods utilizing quality ingredients.
• Prepares timely products, fresh throughout service and not in excess (batch production).
• Follows menu cycle and projected servings.
• Utilizes standardized recipes, with special attention to modified diets, Ornish menus, and advertised healthy items.
• Correctly portions food.
• Properly stores, labels, and dates leftovers and products to cool.
• Follows MCHD rules for cooling.
• Provides quality services to result in customer/patient satisfaction.
• Serves customers in a timely manner, following customer service training.
• Addresses complaints in a polite professional manner.
• Documents temperatures, acts on unacceptable temperatures.
• Ensures equipment is functioning properly; acts on issues.
• On room service line ensures plates are hot, properly garnished, diet restrictions followed, and plate has overall appealing appearance (nothing dry, not messy).
• Keeps pace with rest of meal assembly; able to maintain 2.5 to 3 trays per minute in peak times.
• Merchandises area through attractive and orderly arrangement.
• Keeps area clean throughout service.
• Merchandises area through attractive and informative displays and garnishes (includes signage, labels, and price stickers in retail areas).
• Communicates with servers regarding portion size, number of pans prepared, location of pans, and ingredients.
• During serving period, checks with service staff to determine if more of an item should be prepared to prevent run-outs.
• Ensures that all activities meet sanitation, safety, and quality control guidelines set forth by MCHD and departmental policies.
• May be asked to perform duties typical of dietetic assistants and dietetic specialists.

Requirements

• Must have a valid Food Service Worker Permit (FSWP) from Monongalia County Health Department (MCHD) prior to starting OR obtain a MCHD Temporary FSWP no later than the first Wednesday of employment* and a permanent MCHD FSWP within 1 month of start date (next available class). Must have a valid MCHD FSWP throughout employment.
  • *Until a Temporary FSWP is obtained: May not handle exposed food or any food contact surface, equipment, or utensil; May be trained on tray delivery and complete general department orientation.
• Successfully pass WV DHHR Protected Services Record Check and WV CARES fingerprint-based criminal background check if assigned to Child Development Center, Chestnut Ridge Center, or Center for Hope and Healing.

Qualifications

Minimum

• Valid Food Service Worker Permit (FSWP) from Monongalia County Health Department (MCHD).

Preferred

• High School Diploma or Equivalent.
• 2 years quantity cooking experience (hot production).

Skills

• Ability to read and follow a recipe.
• Basic computer skills (email, Cbord for recipes).
• Ability to understand written and oral communication.

Physical Requirements

• Ability to lift, push, and pull 50 lbs.
• Ability to stand for up to 100% of the working day.
• May encounter temperature variations such as entering the freezer, refrigerators, and cooking with steam jacketed kettles, grill, etc.
• Work area may be hot, cold, and/or wet.
• Ability to effectively work in noisy setting and under deadline pressures.

Schedule

• Rotating weekends and holidays.
• Shift varies: Earliest 8a to 4:30p, Main 10a to 6:30p, Latest 12p to 8:30p.
• Scheduled Weekly Hours: 40.