Cook - Oxford Suites Pendleton Both AM and PM shifts available

Oxford Suites Pendleton is under new leadership! We're growing our team and looking for passionate, dependable people who are ready to be part of an exciting new chapter. Whether you have experience in hospitality or are looking to start a new career, we'd love to meet you! We're hiring for multiple positions throughout the hotel and are looking for team members who:

• Have a passion for providing outstanding guest service
• Take pride in their work and pay attention to detail
• Are dependable and enjoy working as part of a team
• Have a positive attitude and a willingness to learn
• Want to help create an exceptional experience for every guest, every stay

Hiring Fair – On-the-Spot Hiring!

📅 August 6 & 7 at the Oxford Suites Pendleton
🕖 7:00 AM – 12:00 PM
🕑 2:00 PM – 6:00 PM

Join us for our two-day hiring event where you'll have the opportunity to interview with our leadership team and receive on-the-spot hiring opportunities for qualified candidates. Come ready to interview, learn about our open positions, and discover what makes Oxford Suites Pendleton a great place to build your career.

About the role

The Cook is responsible for preparing consistently high-quality, visually appealing foods for the breakfast buffet and evening service at the Oxford Collection Suites. This role ensures that all food items are fresh, properly prepared, and presented attractively, while maintaining strict sanitation, cleanliness, and food safety standards. The Cook also assists with inventory management, food preparation, and maintaining a well-organized kitchen environment to support smooth daily operations. They always provide a high level of customer service, taking time with guests to ensure every aspect of their stay meets or exceeds expectations.

Responsibilities

Food and Beverage Service (80%):

• Prepare and cook food for buffet service, ensuring setup, quality, and consistency meet Oxford standards
• Prepare hors d’oeuvres for the afternoon reception, maintaining freshness and presentation
• Assist with menu preparation, contributing ideas and ensuring proper execution
• Maintain food presentation and temperature control, ensuring an appealing and safe dining experience for both buffet and bistro service
• Prepare and provide food for banquet functions as needed, ensuring quality, presentation, and service standards are met
• Clean and maintain the kitchen and dining area as needed, including dishwashing in the absence of a dishwasher and sanitizing food-contact surfaces throughout the day
• Assist with food and supply orders, receiving and properly storing shipments
• Ensure food quality meets expectations, including taste, texture, and visual presentation
• Clear and clean tables after guest use, ensuring a clean and welcoming dining environment
• Perform all tasks in compliance with federal, state, local, food safety and sanitation requirements and Oxford Collection of hotels safety standards and security procedures
• Be knowledgeable about and able to respond to emergency situations
• Report any maintenance repairs needed immediately to their supervisor or General Manager

Guest Relations (10%):

• Greet and interact with guests warmly, creating a welcoming dining environment
• Actively listen to guest concerns and address issues promptly, ensuring satisfaction
• Maintain integrity, confidentiality, and professionalism in all guest and coworker interactions

Other (10%):

• Complete daily activity logs, documenting shift details for the leadership team and coworkers
• Communicate effectively with all hotel departments to ensure smooth service delivery
• Coordinate with the front desk, maintenance staff, Food and Beverage Manager, and General Manager to address operational needs
• Adhere to attendance policies and maintain availability for scheduled shifts
• Perform other duties as assigned to support hotel operations

Additional tasks may be assigned, modified or changed as no employee has any inherent right to any particular job or authority.

Requirements

• Proof of eligibility to work in the United States
• Reliable transportation to and from work
• Ability to work a flexible schedule including evening, weekends and holidays
• Reliable and consistent attendance

Qualifications

• High School Diploma or GED preferred
• Previous culinary experience preferred
• Food handler’s license and liquor server permits as required by state law (or ability to obtain)
• Hospitality / hotel work experience preferred

Skills

• Company Character – Supports company vision and values
• Customer Service – Understands and meets the needs of customers
• Professional Appearance – Presents a professional and polished look
• Results Focused – Consistently delivers results
• Stress Management – Exhibits self-awareness and self-control in pressure situations
• Team Orientation – Works cooperatively with others, assisting voluntarily

Physical Requirements

• Must be able to perform simple grasping, fine manipulation, and repetitive hand and arm movements frequently
• Must be able to lift 50 pounds occasionally and often exert up to 20 pounds of force to push, pull, carry, lift or otherwise move objects
• Must be able to bend, squat, crawl, kneel, push, pull, and walk on uneven surfaces on an occasional basis
• While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, snow, heat)
• Must be able to climb stairs both inside and outside in a variety of weather conditions

Benefits

• Competitive pay and performance-based incentives
• Medical, dental, and vision coverage for peace of mind
• 401(k) with profit sharing to invest in your future
• Generous paid time off so you can recharge
• Exclusive discounts at our properties—because you deserve great getaways, too!
• Ongoing training, leadership development, and career growth opportunities