Cook III - catalina kitchen (Full Time)
Terranea Resort · Rancho Palos Verdes, CA · 1 wk ago
Manufacturing$24.26/hrFull-time
Responsibilities
- Maintain complete knowledge of and comply with all departmental policies, service procedures, and standards.
- Maintain complete knowledge of correct maintenance and use of equipment; use equipment only as intended.
- Anticipate guests’ needs, respond promptly, and acknowledge all guests, regardless of business levels or time of day.
- Maintain positive guest relations at all times.
- Be familiar with all hotel services, features, and local attractions to respond accurately to guest inquiries.
- Resolve guest complaints, ensuring guest satisfaction.
- Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
- Strictly abide by state sanitation, health regulations, and hotel requirements.
- Meet with Chef/Sous Chef to review assignments, anticipated business levels, changes, and other pertinent job information.
- Complete opening duties:
- Set up workstation with required mis en place, tools, equipment, and supplies.
- Inspect cleanliness and working condition of all tools, equipment, and supplies.
- Check production schedule and pars; establish priority items for the day.
- Inform the Chef of any supplies needing requisition for the day’s tasks.
- Transport supplies from the storeroom and stock in designated areas.
- Start prep work on items needed for the day.
- Prepare and produce dessert menu items for restaurants, room service, and banquets following recipes and yield guides.
- Produce centerpieces for banquets and buffets; display items attractively and to specified requirements.
- Prepare amenity orders for room service; inform the Chef on duty of any shortages before items run out.
- Assist the Baker as required to ensure optimum service to guests.
- Maintain proper storage procedures as specified by the Health Department and hotel requirements.
- Minimize waste and maintain controls to attain forecasted food cost; inform the Kitchen of excess items for daily specials.
- Disinfect and sanitize cutting boards and worktables.
- Transport empty, dirty pots and pans to the pot wash station; direct and assist Stewards for efficient clean-up.
- Breakdown work station and complete closing duties:
- Return all food items to proper storage areas; rotate all returned product.
- Wrap, cover, label, and date all items being put away.
- Straighten and organize all storage areas.
- Clean food prep areas, reach-ins/walk-ins, and shelves.
- Return all unused and clean utensils/equipment to specified locations.
- Ice down hot items from the steam table for quick cooling.
- Turn off all equipment not needed for the next shift.
- Restock items depleted during the shift.
- Review status of work and follow-up actions with the Chef before leaving.
- Assist with inventories as scheduled.
- Assist in plating up banquets as assigned.
- Follow maintenance program and cleaning schedule.
- Perform duties in other areas of the kitchen as assigned.
Qualifications
- Fluency in English (verbal and written); legible communication skills.
- Basic arithmetic computation skills.
- Ability to comprehend and follow recipes; expand or condense recipes as needed.
- Perform job functions with attention to detail, speed, and accuracy.
- Prioritize, organize, and resolve problems using good judgment while remaining calm.
- Follow directions thoroughly and understand guest service needs.
- Work cohesively with co-workers as part of a team; work with minimal supervision.
- Maintain confidentiality of guest information and pertinent hotel data.
- Identify departmental training needs and provide training as needed.
- Ability to input and access information in property management systems, computers, and point-of-sale systems.
- Previous guest relations training and experience working with all relevant products and ingredients.
- Artistic talent for plating and presentation.
- Physical ability to:
- Transport items up to 50 pounds.
- Endure various physical movements throughout work areas.
- Remain in a stationary position for 4 to 6 hours per shift.
- Satisfactorily communicate with guests, management, and co-workers.
Experience, Education, & Licensure
- 1–3 years’ experience as a Cook at a quality hotel or restaurant.
- Food handling certificate.
- High school diploma or equivalent vocational training certificate.
- Certification of culinary training or apprenticeship.
Pay
Base pay start rate: $24.26 per hour.
Benefits
- Group medical, dental, vision, life, and disability benefits.
- Pre-tax flexible benefit plan for healthcare and dependent care reimbursement.
- Employee assistance program.
- Paid time off and sick time.
- 401(k) plan with company match.