Cook II

About the Role

A Cook II is responsible for preparing food items in accordance with recipes and established standards. This role embodies our "ONE TEAM. ONE VISION." philosophy by assisting teams when needed and contributing innovative ideas to align with our mission of being the best, most respected hotel company in America. The position focuses on promoting internal growth programs, exemplifying our culture, and meeting company goals and metrics.

Responsibilities

• Complete all required training and adhere to standard operating procedures and brand standards.
• Provide personalized, friendly service to every guest.
• Apply knowledge of fundamental principles and procedures of food preparation, short orders, and banquet food service.
• Implement and maintain the highest hygiene policies, including daily checks of work areas and equipment cleanliness.
• Follow established recipes to ensure consistent quality of all served items.
• Optimize productivity by executing the daily food prep plan.
• Obtain and act on feedback regarding food and service quality, resolving customer problems and complaints effectively.
• Practice safe and sanitary work habits, ensuring compliance with all federal, state, and brand regulations.
• Work in a high-heat environment and handle chemicals safely and responsibly.
• Perform safety and security checks, collaborating with the property engineering team and local vendors to maintain equipment in proper working order.
• Perform additional duties as requested by management to improve hotel operations and guest service.

Requirements

• Maintain confidentiality regarding company business functions, including financial status, guest information, and associate issues.
• Ensure the safety and security of guests, associates, and hotel assets.
• Knowledge of fire alarm systems and evacuation procedures.
• Ability to report to scheduled shifts and work a flexible schedule, including nights, weekends, and holidays.
• Strong communication skills, both written and verbal.
• Ability to work well with others, demonstrating organization, honesty, and integrity.
• Adhere to the Golden Rule and maintain a clean, attractive work area, uniform, and personal appearance.
• Work effectively with people from diverse cultures and backgrounds.
• Embody values of dedication, innovation, respect, excellence, community focus, and service.

Skills

• Physical ability to bend, reach, kneel, push, stretch, and lift/carry up to 25 pounds.
• Capable of working for 8 hours in restrictive spaces or environments.
• Eyesight enabling both near and far vision.
• Ability to use/lift arms for up to 8 hours.
• Ability to work in extreme conditions such as heat, cold, and stress.
• Finger dexterity for operating equipment.
• Clear and understandable speech, basic hearing ability, and comprehension of English.
• Basic writing skills.

Benefits

• Paid Time Off
• Optional Health, Wellness, and Care benefits
• Health Reimbursement Program
• Flexible Spending Account
• Stay Discounts
• Optional Company-paid Life Insurance
• 401(k) with company matching
• Employee Assistance Program
• Several Voluntary and Supplemental Insurance Options
• Select Paid Holidays and one Personal Floating Holiday
• Loyalty Incentives and other unique incentive programs

About Us

We are a highly entrepreneurial company driven by imagination, diversity, and teamwork. Our culture thrives on hard work, inclusivity, and producing outstanding experiences. We encourage associates to seek learning opportunities, share knowledge, and engage unhindered in a comfortable, entrepreneurial environment. Giving back to the community is vital to our culture, and our properties actively partner with local communities to make a difference.