Jobs · Management · Massachusetts

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Nouria · Whately, MA · 3 days ago
Management$15/hrFull-time

About the role

Nouria Energy Corporation is a multi-generational family-owned wholesale fuel distributor, convenience store operator, and car wash operator in New England. Our wholesale and retail fuel businesses are multi-branded, including Shell, Mobil, Irving, Sunoco, Gulf, Valero, Citgo, Phillips 66, Exxon, and multiple unbranded brands. Wholesale operations supply branded and unbranded fuel to 300+ locations across New England and New York. We are ranked within the top 50 largest convenience store chains in the country, operating 150+ company-operated locations throughout New England, and ranked within the top 10 largest car wash chains in the country.

Our Food Service Team Members are responsible for the proper and efficient operation of the Food Service Station during their shift, within company policy. This includes ensuring that the shift contributes to the increased profitability and growth of the store and ensuring our customers’ needs are met every step of the way. We empower our employees/team members to step outside the box to ensure we offer the best-in-class service to all of our customers each and every day.

Responsibilities

  • Preparing all fresh made-to-order food items
  • Maintaining all self-service food offerings including but not limited to coffee, fresh case items, dispensers, fountain machines, and condiment center
  • Loading product into fresh case as needed
  • Operating the cash register
  • Providing best-in-class customer service
  • Maintaining high levels of sanitation
  • Assisting in monitoring of inventory levels for freshness and availability
  • Stocking: back stocking, filling condiments, filling supplies, and rotating product by received date

Customer Service

  • Provide the best customer experience to every customer
  • Greet every customer with a smile and sincere greeting
  • Suggest possible purchases to the customers and promote specials
  • Assume full responsibility for the execution of Nouria’s customer service program at the site level

Safety & Station Appearance

  • Responsible for doing what is necessary to minimize safety risks to employees, customers, and suppliers
  • Assure all environmental and hazardous material regulations are strictly enforced
  • Maintain safety and security of the store and document any accidents or incidents that occur
  • Manage the maintenance of the customer environment inside and around the perimeter of the store
  • Operate all assigned equipment safely and efficiently
  • Support implementation of the Nouria Safety and Health program
  • Promptly report workplace accidents, injuries, incidents, or illnesses
  • Complete the new employee safety orientation procedure
  • The use of gloves, hat/visor, and apron are required

Qualifications

  • General safety, sanitation, and hygiene procedures
  • Product/production processes
  • Allergen & Food Safety Awareness
  • Basic knowledge of the product, production processes, and other techniques for maximizing the level of production
  • Ability to follow instructions and established procedures
  • Ability to work alone or as a member of a team
  • Awareness of sanitation and hygiene procedures and practices
  • Concern for the safety of self and co-workers and a responsible attitude

Physical Requirements

  • Ensures physical maintenance, safety, cleanliness, and attractiveness of all store facilities
  • Performs other related duties as required
  • Must be able to lift up to 50 pounds at times
  • Must be able to traverse and access all areas of the store
  • Prolonged periods sitting at a desk and working on a computer
  • Prolonged periods of standing

Pay

Starting Rate: $15.00

Benefits

  • Medical, dental, and vision coverage
  • 401(k) savings plan
  • Paid time off
  • Paid holidays
  • Company-paid life insurance
  • Disability benefits
  • Employee assistance programs
  • Tuition assistance
  • Voluntary benefit offerings

Benefits eligibility and plan provisions are subject to program terms.

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