Cook

About the role

Huddle House is a unique member of the communities it serves, fostering bonds between team members and customers that are unlike those seen in most other chain restaurants. Our company purpose is bringing friends and families together over delicious food served from the heart. At Huddle House, we believe it’s “YOUR HOUSE. YOUR KITCHEN.” The Shift Manager will oversee day-to-day operations and direct team members during assigned shifts to ensure outstanding service and guest satisfaction. This role is responsible for restaurant operations during shifts when management is not present, providing excellent customer service, and supporting our franchise partner.

Responsibilities

• Manage each shift and address issues that arise, such as tardy employees, customer complaints, and food delivery.
• Complete all daily paperwork at the unit level, including red book information, shift inventories, and other necessary documentation to ensure profitability.
• Maintain the highest standards of cleanliness and sanitation in the unit.
• Enforce all brand standards, company policies, and procedures.
• Train staff at all levels on proper unit operations, including POS systems, back-of-house functions, and front-of-house operations.
• Ensure every customer is completely satisfied during their visit.
• Represent the company with professionalism at all times.

Requirements

• Ability to communicate effectively with all hourly associates.
• Ability to cover all shifts during the normal operation of the unit.
• Previous restaurant experience required.

Our Values

• Commitment to Excellence
• Work Hard
• Teamwork
• Make a Difference
• Have Fun

This franchise is independently owned and operated by a franchisee. All hiring decisions will be made by the management of this franchise location.