Conversion Lead

Essential Duties And Responsibilities

In coordination with the Operations Manager, Supervisor, and Manager, the Conversion Supervisor Lead will create and help plan and implement all necessary quality control documents and conversion and event plans. Assist in supervising and scheduling all aspects of operations, including buildings and grounds, production, technical, audiovisual, and custodial services, and parking. Departments and inventory control. Serve as the lead default person responsible for converting the building from one event to the next.

Implement and enforce facility rules, regulations, and procedures. Anticipate problems and appropriate solutions. Investigate, analyze, and resolve operational problems and complaints. Provide clear, concise, and timely communication of directives to other departments and follow up to ensure all tasks are done.

Ensure that the Operations Department receives pertinent information for the most effective use of the facility and staffing. Report irregularities, discrepancies, damage or loss of property or any other safety concerns to the manager. Ensure facility readiness and smooth operation of events. Oversee maintenance of the physical facility and systems. Serve as Manager on Duty as required.

Oversee and assist in the management of Operations Staff when working within any of the following departments: Changeover, Housekeeping, Maintenance, Production, Engineering, Carpentry, Electricity, Plumbing, Audiovisual, and Technical Services. Responsible for the overall direction, coordination, and evaluation of these units. Carry out supervisory responsibilities in accordance with ASM’s policies and applicable laws. Responsibilities may include assisting with interviewing, and training employees; planning, assigning, and directing work; disciplining employees in conjunction with Human Resources; addressing complaints and resolving problems/conflict resolution.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily independently or as part of a team. Work effectively under pressure and/or stringent schedules and produce accurate results in a fast-paced environment. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Education And/or Experience: Associate Degree from a technical college and/or a minimum of two (2) years in the public assembly industry in a maintenance, production, or audiovisual supervisory or management position; or equivalent combination of education and experience.
• Skills And Abilities: Excellent organizational skills; ability to think, work, and operate independently; ability to prioritize and handle multiple projects simultaneously; problem-solving skills including conflict resolution, troubleshooting technical and facility services, and emergency response; good written, verbal, and interpersonal skills required; ability to interact at all levels of staffing, including management; strong customer service skills; professional presentation, appearance, and work ethic; computer skills with Word and Excel; the ability to work in AutoCAD is preferred but not required.
• Other Qualifications: Ability to work with limited supervision and as a team member; ability to work flexible hours, including nights, weekends, and holidays, in addition to normal business hours; be licensed and insured to operate a motor vehicle in the United States; remain flexible and adjust to situations as they occur; pass background check.

Physical Demands

While performing the duties of this job, the employee is required to walk extensively; frequently required to kneel, climb to high walkways or balance. The employee must frequently lift and/or move up to 50 pounds. The position requires work inside and outside the building and some exposure to adverse conditions.