Convenience Store Clerk-Lexington NE

Summary of the Position

This position is responsible for increasing sales of petroleum, c-store and food service products while providing excellent customer service; accurately accounting for sales, cash and inventory; completing all tasks as assigned by the store manager which enhance day-to-day store operations.

Essential Duties and Responsibilities

• Receive payments for product sold—whether by cash, check, vouchers, credit cards, or automatic
• Issue receipts to customers for products bought; make necessary refunds, credits, or change to customers
• Stays current on all promotions available in the store and actively informs customers of the items offered by using "Plus Selling"
• Provide assistance to customers by making available information on products, and their benefits
• Assist with resolving customer complaints in a timely matter. An attempt should be made to handle concerns while the customer is in the store. Any serious concerns are directed to the store manager
• Maintaining interpersonal relationships with the public, especially customers
• Ascertain the amount of cash in cash drawer at the start and end of every shift
• Greet customers as they enter the store premises and also as they step out
• Ensure that the checkout area is clean and in order at all times
• Stock shelves in the store and include price tags on each item on the shelf
• Compute every transaction accurately. Calculate payments in total received during a specific period of time and compare with total product sales
• Perform general cleaning; such as sweeping, mopping, vacuuming, dusting interior of building; exterior cleaning such as: sweeping around pumps & building, washing pumps, picking up trash
• Perform maintenance and housekeeping on store equipment and fixtures such as cleaning drains, changing bag on vacuum, changing mop heads, and other duties as directed
• Be reliable and dependable
• Promotes all departments and services of the company
• Reports any acts of dishonesty to the store manager
• Other duties as assigned

Qualifications

• Excellent customer service skills
• Ability to effectively communicate with people at all levels
• Excellent written and oral communication skills
• Good judgement with the ability to make prompt and sound decisions

Education and/or Experience

High school diploma or general education degree (GED) preferred.