Convenience Store Clerk

Summary of the Position

This position is responsible for increasing sales of petroleum, c-store and food service products while providing excellent customer service; accurately accounting for sales, cash and inventory; completing all tasks as assigned by the store manager which enhance day-to-day store operations.

Essential Duties and Responsibilities

• Receive payments for product sold—whether by cash, check, vouchers, credit cards, or automatic
• Issue receipts to customers for products bought; make necessary refunds, credits, or change to customers.
• Stays current on all promotions available in the store and actively informs customers of the items offered by using “Plus Selling”.
• Provide assistance to customers by making available information on products, and their benefits
• Aid in resolving customer complaints in a timely manner. An attempt should be made to handle concerns while the customer is in the store. Any serious concerns are directed to the store manager.
• Maintain interpersonal relationships with the public, especially customers
• Ascertain the amount of cash in cash drawer at the start and end of every shift
• Greet customers as they enter and leave the store
• Ensure that the checkout area is clean and in order at all times
• Stock shelves in the store and include price tags on each item on the shelf
• Compute every transaction accurately
• Calculate payments in total received during a specific period of time and compare with total product sales
• Perform general cleaning; such as sweeping, mopping, vacuuming, dusting interior of building; Exterior cleaning such as: sweeping around pumps & building, washing pumps, picking up trash
• Perform maintenance and housekeeping on store equipment and fixtures such as cleaning drains, changing bag on vacuum, changing mop heads, and other duties as directed.
• Be reliable and dependable
• Promote all departments and services of the company
• Report any acts of dishonesty to the store manager
• Other duties as assigned

Supervisory Responsibilities

This position has no supervisory responsibilities.

Qualifications

• Good customer service skills
• Excellent communication skills—oral and written
• Self-motivated with the ability to follow directions
• Ability to get tasks done with little or no supervision
• Ability to operate cash register or company point-of-sale equipment and work with numbers
• Ability to pay attention to details
• IT skills: The convenience store cashier should have the ability to operate the computer system and other necessary IT gadgets

Education and/or Experience

A high school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Benefits

N/A

Pay

N/A

Schedule

N/A