Controls Technician, Data Center Capacity Delivery

About the role

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We're the people who keep the cloud running, supporting all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own.

The Data Center Global Services team is looking for exceptional individuals to join our Controls organization as a Controls Technician for Service & Construction of the Building Management Systems (BMS) and Electrical Power Monitoring System (EPMS) within Amazon data centers. If you are passionate about the Customer Experience, think and act globally and have the ability to contribute to major new innovations in the area of building controls and automation this is the challenge you are looking for! The ideal candidate will possess technical background and experience in installation, troubleshooting and maintenance of field sensors, controllers, wiring, networking and programming associated with the industrial controls systems.

Key job responsibilities

• Primarily working in field at Data Center sites and supporting multiple sites under Deployment and/or Service
• Perform point to point checkouts between field devices and controllers
• Perform first-line diagnostics, troubleshooting and maintenance of instrumentation associated with the BMS and EPMS in data centers
• Perform network configurations and communication testing between third party devices and controllers or servers
• Configuration and calibration of sensors
• Able to read and understand Electrical schematics, control panel drawings
• Basic understanding of close loop controls, field sensors scaling, AND/OR functions typically performed by industrial controllers
• Supervise low voltage electrical contractors who perform wiring and installation of field devices
• Commissioning and systems level testing support
• Provide red-lined drawings and recommendations based on field work and verify accuracy of as-built drawings
• Assist in performing root cause analysis during testing and commissioning
• Ensure all personnel on site utilize proper safety methodology
• Work on-call and a rotating schedule when required and responds to after-hours emergencies
• Perform basic support concepts such as ticketing systems, root cause analysis, and task prioritization

Physical Requirements

• Walk jobsites in uneven terrain and work at heights and from ladders
• Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl
• On occasions, lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more
• Work shifts longer than eight hours in duration

Basic Qualifications

• 1+ years of technical work with computer systems and technology components experience, or experience in technical work related to computer systems and technology components
• Bachelor's degree in electrical or mechanical engineering, engineering technology or equivalent, or 4+ years of professional or military experience
• 3+ years of electrical or mechanical, or 1+ years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience

Preferred Qualifications

• 1+ years of data center engineering, or 1+ years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience
• Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field
• Knowledge of network design and layout as well as low voltage (copper/ fiber) cabling
• Experience with Industrial control systems, both hardware and software
• Bachelor's degree in business economics, engineering, analytics, mathematics, statistics, information technology or equivalent, or CMA and 5+ years of controls/audit/compliance/SOX roles experience

About the team

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.