Controls Technician, Data Center Capacity Delivery

About the role

The Controls Technician for Service & Construction of the Building Management Systems (BMS) and Electrical Power Monitoring System (EPMS) within Amazon data centers is responsible for installing, troubleshooting, and maintaining industrial controls systems. This role requires a strong technical background and experience in various aspects of building management and electrical power monitoring.

Responsibilities

• Participate in the installation, testing, and troubleshooting of BMS and EPMS systems in data centers.
• Perform point-to-point checkouts between field devices and controllers.
• Configure and calibrate sensors and perform network configurations and communication tests.
• Supervise low-voltage electrical contractors during installations.
• Support commissioning and systems-level testing.
• Provide red-lined drawings and recommendations based on field work and verify accuracy of as-built drawings.
• Conduct root cause analysis during testing and commissioning.
• Avoid safety hazards and ensure compliance with safety methodologies.
• Work on-call and rotate shifts as needed, responding to after-hours emergencies.
• Support basic support concepts such as ticketing systems, root cause analysis, and task prioritization.

Requirements

• High school diploma or equivalent.
• Associate's degree, trade school certification, or other certified training in a related technical field with 1+ years of relevant industrial Controls or HVAC controls experience, or 3+ years of relevant experience in lieu of a degree.
• Basic understanding of industrial controls systems, knowledge of meters, devices, sensors, relays, and troubleshooting using standard hand tools, digital metering, or calibration/diagnostic equipment.
• Experience working with low voltage controls, wiring, networking signals, electrical and mechanical systems, computers, and operating systems.
• Ability to work non-standard hours and differing work rotations/shifts and overtime as required.

Qualifications

• International Society of Automation (ISA) Certified Controls System Technician (CCST) Level I or higher certification.
• Experience using common communication protocols (MQTT, BACnet, and/or MODBUS).
• 5+ years of experience in controls/automation, construction, or related fields in a technical environment.
• Demonstrated understanding of engineering documentation, electrical and mechanical diagrams, and standard operating procedures.
• Experience in data centers or mission-critical environments.
• Fundamental knowledge of network design and layout as well as low voltage (copper/fiber) cabling.
• Prior AWS/Amazon experience.
• 4+ years of military service.

Benefits

Amazon offers a comprehensive benefits package including medical, dental, vision, prescription, life insurance, AD&D insurance, EAP, mental health support, flexible spending accounts, adoption and surrogacy reimbursement, 401(k) matching, paid time off, parental leave, and more. For more information, visit https://amazon.jobs/en/benefits.