Controls Technician, Data Center Capacity Delivery

About the role

The Data Center Global Services team is looking for exceptional individuals to join our Controls organization as a Controls Technician for Service & Construction of the Building Management Systems (BMS) and Electrical Power Monitoring System (EPMS) within Amazon data centers. If you are passionate about the Customer Experience, think and act globally and have the ability to contribute to major new innovations in the area of building controls and automation this is the challenge you are looking for!

The ideal candidate will possess technical background and experience in installation, troubleshooting and maintenance of field sensors, controllers, wiring, networking and programming associated with the industrial controls systems. Controls Technicians shall be responsible for participating in the installation, testing, troubleshooting and startup of equipment and controls system associated with the BMS and EPMS system deployment in the data centers. They will verify, configure, and troubleshoot field devices including Air Handler Unit (AHU) controllers, Variable Frequency Drives (VFDs), Temperature and Pressure Sensors, and Third Party Network or Serial Devices, controllers and network equipment.

Key job responsibilities

• Primarily working in field at Data Center sites and supporting multiple sites under Deployment and/or Service.
• Perform point to point checkouts between field devices and controllers.
• Perform first-line diagnostics, troubleshooting and maintenance of instrumentation associated with the BMS and EPMS in data centers.
• Perform network configurations and communication testing between third party devices and controllers or servers.
• Configuration and calibration of sensors.
• Able to read and understand Electrical schematics, control panel drawings.
• Basic understanding of close loop controls, field sensors scaling, AND/OR functions typically performed by industrial controllers.
• Supervise low voltage electrical contractors who perform wiring and installation of field devices.
• Commissioning and systems level testing support.
• Provide red-lined drawings and recommendations based on field work and verify accuracy of as-built drawings.
• Assist in performing root cause analysis during testing and commissioning.
• Ensure all personnel on site utilize proper safety methodology.
• Work on-call and a rotating schedule when required and responds to after-hours emergencies.
• Perform basic support concepts such as ticketing systems, root cause analysis, and task prioritization.

Physical Requirements

• Walk jobsites in uneven terrain and work at heights and from ladders.
• Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or craw.
• On occasions, lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more.
• Work shifts longer than eight hours in duration.

Basic Qualifications

• Can lift and rack equipment up to 40 pounds
• 3+ years of industrial controls and automation experience, or Bachelor's degree in computer science, electrical engineering, automation engineering, or equivalent
• 1+ years of electrical or mechanical experience
• Can lift and rack equipment up to 40 pounds
• Basic understanding of Industrial controls system, knowledge of meters, devices, sensors, relays and troubleshooting utilizing standard hand tools, digital metering, or calibration/diagnostic equipment in a data center, hospitals, large commercial complex, water, power, oil & gas or similar industries.
• Ability to work non-standard hours and differing work rotations/shifts and overtime as required.

Preferred Qualifications

• Can work in cramped spaces or in elevated locations while adhering to health & safety guidelines
• Experience working in data centers with an emphasis on building and equipment operation
• Experience reviewing and understanding engineering design documents for electronic, mechanical and electro-mechanical parts and assembly drawings of products
• Experience in a data center or other critical environment
• Experience with Network Protocols: TCP/IP, Ethernet, L2/L3 technologies
• Knowledge of network design, protocols and troubleshooting
• 4+ years of professional or military, or 4+ years of professional or military experience
• International Society of Automation (ISA) Certified Controls System Technician (CCST) Level I or higher certification.
• 5+ years of experience in controls/automation, or construction/technical environment or related field.
• Prior AWS/Amazon experience