Controls System Engineer, NA Field Engineering

Amazon · Denver, CO · 1 wk ago

ConsultingFull-time

Amazon is seeking a Controls System Engineer to support the Amazon Logistics North America (AMZL NA) Engineering team, part of Amazon’s Last Mile organization. The Last Mile team helps get customer packages from delivery stations to a customer’s doorstep.

About the role

We are looking for an individual who has experience creating scalable solutions to complex engineering problems. In this role, you will challenge current processes, equipment, procedures, and electrical/controls specifications in our delivery stations to develop creative and implementable process improvement initiatives with a focus on AB PLC/HMI, ignition, and vision systems continuous improvement. This Controls System Engineer will contribute to all aspects of an agile systems development life cycle including design, architecture, development, documentation, testing, and operational sustainability. You will design, manage, and execute the next generation of delivery station processes, equipment, and operations, owning new innovative projects that advance the intelligence of our last mile business.

Responsibilities

Dive deep and help solve critical design issues involving algorithms, hardware/firmware interfaces, IoT interfaces, etc.
Participate in design reviews for complex control systems, simulations, algorithms, and software development owned by your team, partner teams, and vendors.
Influence within your team and partner teams to drive and develop the technical implementation for overall system designs.
Identify and implement process improvements to enhance your team’s agility, including improvements to design, automation, development, test, or operations.
Simultaneously manage multiple high-visibility projects and tasks while effectively influencing, negotiating, and communicating with internal and external business partners, contractors, and vendors.
Review new, advanced technology for MHE systems, focusing on machine software, electrical, and controls interfacing requirements.
Provide technical guidance and decision-making for collaboration projects or initiatives with other Amazon teams, supporting technical and major network support requests.
Understand control systems for material handling, including Allen Bradley PLCs, IPCs, barcode scanners, and industrial networks such as Ethernet and safety over Ethernet IP.
Apply Subject Matter Expertise (SME) on troubleshooting and dive deep into engineering issues, supporting local teams to investigate root causes and plan actions to eliminate or mitigate downtime of critical assets.
Troubleshoot and resolve PLC, HMI, SCADA, and industrial network issues across delivery station material handling equipment (MHE), driving root cause analysis and corrective actions to minimize asset downtime.
Program and maintain Allen Bradley PLC/HMI applications, supporting continuous improvement of control system logic, alarm management, and visualization interfaces.
Execute controls integration for new equipment installations and retrofits, including PLC/SCADA commissioning, I/O checkout, sensor calibration, and network validation.
Develop and maintain electrical and controls documentation, including wiring diagrams, P&IDs, network architecture drawings, and standard operating procedures.
Collaborate cross-functionally with field engineering, operations, and vendor teams to deliver scalable automation solutions that improve delivery station throughput and reliability.
Support design reviews for control systems, simulations, and software development, providing technical input on electrical/controls interfacing requirements.
Create and maintain automated alarms, reports, and KPI dashboards to enable data-driven decision-making for site and regional leadership.
Identify and implement process improvements across design, automation, testing, and operations to increase team agility and system performance.
Ensure compliance with functional safety standards (IEC 62061, IEC 13849, IEC 61508) and Amazon electrical/controls specifications.
Travel up to 80% to delivery station sites across North America to support installations, commissioning, and critical issue resolution.

A day in the life

As a Controls System Engineer on the AMZL NA World Wide Engineering and Innovation team, your day starts with a review of overnight alarm logs and KPI dashboards to prioritize site support needs. You may spend the morning on a call with a delivery station team troubleshooting a PLC fault on a sortation system, walking them through diagnostic steps or remotely accessing the controller to identify root cause. By midday, you collaborate with a cross-functional project team—mechanical engineers, operations managers, and equipment vendors—in a design review for a new conveyor controls upgrade, providing input on I/O requirements, safety interlocks, and network architecture. In the afternoon, you may be on-site at a delivery station commissioning a newly installed vision system: validating PLC logic, tuning sensor parameters, and running integration tests with the site operations team. Before wrapping up, you document lessons learned, update the controls standard, and flag a process improvement idea for your team's next sprint. Your internal stakeholders include field engineering, site operations, and partner automation teams. The problems you solve directly impact package throughput, station uptime, and ultimately the customer delivery experience.

About the team

The World Wide Engineering and Innovation (WWEI) team within Amazon Logistics (AMZL) is responsible for designing, developing, and deploying next-generation controls and automation solutions across North America's delivery station network. We sit at the intersection of field engineering and innovation—partnering closely with operations, central engineering, and upstream engineering innovation teams to drive measurable improvements in station throughput, uptime, and safety.

Requirements

2+ years of PLC programming experience.
3+ years of industrial controls and automation experience.
2+ years of PLC/SCADA integration experience.
Bachelor's degree in computer science, electrical engineering, automation engineering, or equivalent, or 5+ years of professional or military experience.
Ability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
Travel up to 80% of the time.

Preferred qualifications

Master's degree or Six Sigma Black Belt certification.
Experience creating automated alarms, reports, and KPI metrics for plant management.
Experience using relational databases (SQL).
Experience leading controls in manufacturing or complex industrial environments.
Experience identifying, maintaining, troubleshooting, and modifying motor controls, including motor starters, Variable Frequency Drives, DC drives, and standard electrical components.
Experience interpreting and modifying mechanical and electrical drawings.

Pay

USA, AZ, Tempe: $114,000.00 - $148,200.00 USD annually
USA, CO, Denver: $114,000.00 - $148,200.00 USD annually
USA, GA, Atlanta: $114,000.00 - $148,200.00 USD annually
USA, MA, Boston: $114,000.00 - $148,200.00 USD annually
USA, MN, Minneapolis: $114,000.00 - $148,200.00 USD annually
USA, NC, Charlotte: $114,000.00 - $148,200.00 USD annually
USA, TN, Nashville: $102,600.00 - $133,400.00 USD annually
USA, TX, Irving: $114,000.00 - $148,200.00 USD annually
USA, VA, Arlington: $114,000.00 - $148,200.00 USD annually
USA, WA, Bellevue: $114,000.00 - $148,200.00 USD annually

Benefits

Amazon offers comprehensive benefits, including:

Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance, and optional supplemental life plans).
Employee Assistance Program (EAP), Mental Health Support, and Medical Advice Line.
Flexible Spending Accounts.
Adoption and Surrogacy Reimbursement coverage.
401(k) matching.
Paid time off and parental leave.
Sign-on payments and restricted stock units (RSUs).

Learn more about our benefits at amazon.jobs/en/benefits.