Controls Specialist

Responsibilities

• Troubleshoot and repair all equipment, automation systems, and process-related issues across production
• Utilize PLC/HMI knowledge to resolve problems, support new process development, and improve existing automation systems
• Demonstrate working knowledge of PLC programming, HMI development, and integrated production systems
• Optimize processes to reduce costs, improve productivity, and decrease cycle times
• Diagnose system malfunctions using test equipment and lead corrective actions to restore functionality quickly with minimal operational impact
• Lead troubleshooting of complex system issues, including PLC faults, sensor failures, and network or communication problems
• Interface with OEMs, system integrators, and cross-functional teams (Operations, IT, Maintenance) to resolve advanced technical issues and support system performance
• Provide on-floor operational support, monitor system performance in real time, and respond to faults to maintain uptime (~85% floor-based support)
• Support reliability initiatives by developing solutions to prevent recurrence and leveraging data to transition from reactive to predictive maintenance
• Support systems integration by identifying and resolving software/interface issues, diagnosing communication failures, and validating system updates (including WMS platforms such as EXACTA/AWCS)
• Maintain control systems through proper backups, documentation, version control, and adherence to cybersecurity best practices
• Identify training needs and develop SOPs; train, mentor, and support AMTs and operations personnel while serving as an SME for assigned automation areas
• Analyze system performance data, identify improvement opportunities, and provide actionable insights; design and implement simple enhancements to improve system performance
• Inspect and test electrical systems and components to ensure safety, code compliance, and operational reliability
• Promote a clean, safe work environment and proactively identify and remove barriers to meeting production requirements
• Demonstrate adaptability, strong communication, continuous learning, and a proactive “can-do” mindset while supporting additional duties, after-hours escalation, and evolving business needs

Qualifications

• Minimum Requirements: Must be at least eighteen (18) years of age
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
• Must have certification in Electrical, Mechatronics, or related field (or equivalent experience)
• Must have 5 years of directly relevant experience in automated distribution centers, manufacturing environments, or with material handling systems
• Must have 5 years of Experience troubleshooting & Recovery on the following systems: Integrated Systems Instrumentation, PLC / HMI, Electrical Systems, Industrial Networks and communications, Warehouse Management Systems
• Preferred Qualifications: Bachelor’s degree or higher in Electrical, Mechatronics, or related field (or equivalent experience)
• 8 Years of directly relevant experience in automated distribution centers, manufacturing environments, or with material handling systems
• Highly Automated Material Handling System Experience / Expertise
• Experience with Installation, Commissioning, & Aftercare support
• Experience with ASRS, ADAPTO, Conveyance Systems, Fanuc Robotics

About the role

This position is responsible for maintaining basic mechanical operations and systems as well as higher level electrical and PLC functions. The individual will be accountable for the efficient operation of all the electrical-related equipment and instrumentation throughout the facility, both inside and outside of the building.