Controls Service Coordinator

Description

Essential Duties & Responsibilities

• Receive phone requests from customers for service/maintenance work and price quotes
• Dispatch all service technicians
• Review technician work orders for contract compliance and additional work
• Aid Safety Manager and ensure field personnel have proper safety equipment
• Order warehouse parts and maximize profits by searching for best price on materials
• Accounts Receivable - monitor and collect accounts receivable by contacting clients via telephone, email and mail; perform account reconciliations; maintain accounts receivable files and records, produce monthly reports, investigate and resolve customer irregularities and disputes
• Generate customer invoices
• Set up and renewal of contracts
• Contracts review and mark-up
• Send out warranty expiration notifications/solicitations for contracts.

Qualifications

• College graduate or minimum three years’ experience in HVAC, Controls or Construction
• Company Excellent communication skills both oral and written
• Excellent organization skills
• Customer service oriented
• Proficient with Microsoft Word, Excel and PowerPoint

Benefits

We offer our employees a comprehensive benefits package including medical, dental, and vision coverage, as well as flexible spending accounts, life insurance, disability income, 401(k) Savings Plans, and employee assistance and wellness programs.