Controlled Substance Analyst

About the role

Supports and contributes to the controlled substance compliance and diversion management program for Avera. This role collaborates with designated teams to ensure compliance with DEA regulatory requirements, including education and adherence to established policies, procedures, and documentation standards.

Responsibilities

• Supports the controlled substance diversion management program through coordination, monitoring, and evaluation of controlled substance activities across the organization.
• Contributes to compliance with regulatory requirements (DEA, FDA, Board(s) of Pharmacy) by supporting the implementation and adherence to policies, procedures, and documentation standards.
• Participates in data analysis related to controlled substances, identifying trends, variances, and potential areas of risk, and supports investigations of suspected drug diversion incidents.
• Collaborates with pharmacy and organizational leadership to implement and promote standardized controlled substance best practices across all areas of practice.
• Assists in the development and delivery of education and training related to controlled substance handling, diversion awareness, and regulatory compliance.
• Maintains accurate records and documentation to meet internal requirements and external accreditation standards (e.g., Joint Commission, CMS).
• Utilizes medication dispensing technology (e.g., Pyxis systems) to support monitoring, auditing, and compliance activities.
• Supports the Avera Regional Controlled Substance Oversight Committee activities and may support local Drug Diversion Investigation and Response Teams, as well as other relevant committees or workgroups.
• Communicates effectively with interdisciplinary teams, including nursing, providers, pharmacy staff, leadership, and external partners such as regulatory agencies and law enforcement, as appropriate.
• Performs operational support activities, including medication-related documentation, inventory processes, and reverse distributor coordination, while applying analytical and problem-solving skills to support continuous improvement and proactive diversion prevention.

Requirements

The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds.

Qualifications

• Required Education, License/Certification, Or Work Experience:
  • Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB)
  • Registered Pharmacy Technician - Board of Pharmacy in the state based on job assignment
  • Controlled Substances Diversion Prevention - Pharmacy Technician Certification Board (PTCB) within 90 Days
  • Minimum 1 year Avera Pharmacy Technician experience or 1 year of experience as a Certified Pharmacy Technician at an outside organization
• Preferred Education, License/Certification, Or Work Experience:
  • Technical Certificate Completion of ASHP/ACPE Pharmacy Technician Education program
  • Bachelor's in healthcare, business, criminal justice, public administration, information technology or related field

Skills

Commitment to the daily application of Avera’s mission, vision, core values, and social principles to serve patients, their families, and our community. Promote Avera’s values of compassion, hospitality, and stewardship. Uphold Avera’s standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity. Maintain confidentiality. Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment. Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable.

Benefits

Avera is proud to offer a wide range of benefits to qualifying part-time and full-time employees. We support you with opportunities to help live balanced, healthy lives. Benefits are designed to meet needs of today and into the future. PTO available day 1 for eligible hires. Up to 5% employer matching contribution for retirement. Career development guided by hands-on training and mentorship.