Control Room Operator

Join our team at Securitas Security where you will have the opportunity to serve the community while receiving elite training in safety and security. We are seeking customer service-driven individuals for a full-time Control Room Operator position in Camas, WA.

Responsibilities

• Conflict resolution and de-escalation.
• Perform access control at security entrances/exits.
• Monitor facility and security alarms, calls, and urgent situations within the emergency response center.
• Dispatch fire, medical, and chemical emergency response teams as needed.
• Conduct patrols inside/outside the client’s premises, potentially in various weather conditions and in different types of terrain.
• Frequent interactions with client employees and guests.
• Identify and report safety issues, hazardous conditions, or any suspicious activity.
• Provide detailed written reports.
• Work in a team environment to ensure site/organizational goals are achieved daily.
• Carry out specific tasks and duties of similar nature and scope as required for the assigned site.

Requirements

• Must be at least 18 years of age or older.
• High School Diploma, GED, or ability to complete the GED program within 6 months.
• Standard computer/technology skills needed.
• Prior security experience required.
• Customer service background preferred.
• Law Enforcement or Military experience a plus.
• Must be able to interact with a wide range of individuals in a calm and professional manner.
• Must have great attention to detail and the ability to remain alert throughout the duration of the shift.
• Must be able to respond to emergencies with rapid/effective judgment and use appropriate escalation.
• All candidates must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation.

Benefits

• Medical, Dental, Vision, Life, AD&D, and Disability Insurance, plus 401K options.
• Paid Time Off - 40 hours after 1 year of service for full-time security officers who worked a minimum of 2,080 hours.
• Paid Family Leave - up to 12 weeks a year in accordance with State Law.
• Weekly pay with DailyPay Access program available.
• Referral Program.
• Telemedicine - Virtual Medical Care.
• Discounts on childcare, vehicles, electronics, cell phone plans, travel, and more.
• Free uniforms and paid training.
• Doggy & Kitty Daycare discounts.
• Employee Assistance Program.
• Retirement plan.
• Employer-provided medical and dental coverage.
• Company-paid life insurance.
• Voluntary life and disability insurance.
• Securitas Saves discount program.
• Paid holidays.
• Paid time away from work (may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements).
• Access to earned wages on a daily basis prior to payday (restrictions and fees may apply; certain waiting periods may also apply).

Pay

$22.80 per hour.

Schedule

Thursday - Sunday, 7:00 AM - 7:00 PM (every other Wednesday).