Control Room Operator

Description Summary

Maintains control and security of juvenile detainees by observing audio/visual monitors and recorders, responding to fire alarm equipment, and operating electric door locks. Provides support to detention personnel, including word-processing; assists with day-to-day supervision of juveniles and have the ability to respond to emergencies involving juveniles. Receives and interacts with the Public, approves and denies access to Detention facility to staff, law enforcement, attorneys, clergy, and parents of detained juveniles.

Duties & Responsibilities

• Maintains observation of audio-visual monitors, coordinates entry and exit to Detention by use of electric strike door lock controls; answers and promptly channels all incoming phone calls and visitors;
• performs specific outlined tasks in regards to record keeping and maintenance of supplies as instructed by Detention Superintendent and other Supervisors;
• monitors and controls juveniles, allows or denies Law Enforcement entry and exit from the building, completes data entry, processes identification information, makes identification bracelets for juveniles, types reports, correspondence, etc.;
• makes all necessary photo copies;
• assists with data entry work on computer.

Ability to respond to emergencies involving juveniles. Supervises activities of juveniles in holding rooms and other detention area.

Other Job Functions

Performs other job related duties, as directed.

Education & Experience

• High School diploma or GED;
• Bachelors Degree, Business College or significant number of hours preferred, 6 months to 1 year experience business or related field;
• operate security sensitive equipment, must be able to utilize word processor with high level of proficiency, and operate computer programs specific to facility.

Specialized Requirements

• Must be 21 years of age or older;
• must be able to obtain CPR Certification within 6 months of employment.