Control Manager - Program Governance - Vice President

About the role

As the first line of defense for JPMorgan Chase & Co. (JPMC), Control Management prevents, detects, and monitors operational, regulatory, and reputational risks. In support of operational excellence, you will play a key role in meeting client commitments to keep their money safe and act as a driving force behind strategic priorities that future-proof our business in an ever-changing global landscape.

Reporting to the CIB Finance Control Program Manager, you will be part of an agile, future-focused, and collaborative team. Responsibilities may include assessing operational strengths and vulnerabilities in recent acquisitions, designing enhancements to business platforms, developing advanced technology solutions using machine learning, or proactively identifying and responding to high-profile issues and emerging risks for C-suite level committees. You are empowered to add value and make an impact from day one.

In Control Management, you will be exposed to a stimulating and rewarding environment, engaging with cross-disciplinary teams to build creative solutions across a wide range of investment and banking activities.

Responsibilities

• Provide control program guidance and analysis across functional groups within the F&BM organization.
• Identify, assess, advise, and drive strategic solutions to increase efficiency and create a more resilient operating environment.
• Ensure effectiveness of key controls and lead communications with regulatory and audit bodies, both internally and externally.
• Oversee governance of business operational risks, escalating issues appropriately to line of business and Firmwide operating committees.
• Collaborate with senior business clients and partners across functional areas (e.g., Finance, Compliance, Risk) and geographies.
• Provide support to the CIB Finance and Business Management Control Manager and inform stakeholders in applicable governance forums.
• Drive coordination across finance to ensure resolution of control issues in an accurate and timely manner.

Requirements

• 5 - 8 years of relevant experience; financial services industry or background in Process Improvement or Risk Management preferred.
• Bachelor's Degree or equivalent preferred.
• Strong understanding of risk management principles.
• Proficiency working in Microsoft Office Suite (Word, Excel, PowerPoint).
• Must be authorized to work in the United States. JPMorgan Chase & Co. will not provide employment-based immigration sponsorship for this role.

Skills

• Strong problem-solving and analytical skills.
• A curious mind that prefers to go deep to understand details.
• A positive attitude and team spirit with exceptional interpersonal and collaboration skills.
• Practical fluency with AI-enabled productivity tools to accelerate research, writing, analysis, and stakeholder communications.
• Strong judgment in applying AI—knowing when to use AI vs. manual analysis, and validating outputs for accuracy, completeness, tone, and audience fit.

Benefits

• Competitive total rewards package including base salary determined based on role, experience, skill set, and location.
• Commission-based pay and/or discretionary incentive compensation for eligible roles, paid in cash and/or forfeitable equity.
• Comprehensive health care coverage, on-site health and wellness centers.
• Retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching, and more.

About the team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services, and payments. Corporations, governments, and institutions worldwide entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk, and extends liquidity in markets around the world.