Contracts Specialist

About the role

The Contracts Specialist will assume a strategic role in the software sales division with primary day-to-day responsibility for creating, tracking, and managing software sales and services contracts primarily in North America. This position will supplement the efforts and responsibilities of the Global Contracts Team and work closely with Sales, Services, and Sales Operations teams related to contract activity.

Responsibilities

• Draft software sales and services agreements based on standard contract principles.
• Review existing contracts, purchase orders, and proposals to facilitate writing new orders.
• Update customer files with contract data and negotiated terms.
• Create, track, and manage changes outside of the standard agreement terms.
• Able to create contract variations based on prior agreements.
• Use MS Office, Salesforce, Conga, and SharePoint to track and manage contracts.
• Provide back-up to other team members in other regions, as necessary.
• Negotiate acceptable terms and conditions as needed, keeping in mind company’s risk profile and intellectual property.
• Coordinating proposals and RFP responses in a project manager role, while also ensuring proposals meet InEight’s risk compliance requirements.
• Drafting contract notices and termination letters.
• Ensure compliance with ISO 9001: 2015 procedures and US trade and export restrictions.
• Other projects and responsibilities as needed.

Requirements

This is a remote position and candidates are ideally located in the US. The ideal candidate brings prior SaaS or software contracting experience and can quickly become productive in a fast-paced sales environment.

Skills & Experience

• 3+ years of experience managing and negotiating contracts in a commercial, sales-driven environment.
• Experience within a software or technology organization strongly preferred.
• Experience coordinating RFPs, RFIs, RFQs, and proposal responses in partnership with internal teams strongly preferred.
• Familiarity with procurement and sourcing processes a plus.
• US government contracting and/or negotiating is a plus.
• Experience with Salesforce, Conga CLM, or other Contract Lifecycle Management (CLM) platforms is strongly preferred.
• MS Office proficiency required.
• High level of integrity and dependability with a strong sense of urgency and results-orientation.
• Professional business communication skills relating to external customers, sales teams, and senior leadership is ideal.
• Complex problem solving and critical thinking skills.
• Must be detail-oriented and able to multi-task.
• Ability to work at a fast pace and be flexible.
• Must be able to work independently in a remote environment.
• Comfortable with repetitive actions and volume of contract processing.
• Contract Management Certification is a plus, though experience reading and creating contracts from a template is more important to this role.