Contracts Specialist

Avicado is known for best-in-class service to our clients, and our contracts are the backbone of that delivery. Solid contracts set the terms, expectations, and guardrails that let our teams do great, uninterrupted work. As Avicado grows, the Contracts Specialist is one of the key support pillars that keeps that backbone strong. You keep our contracts reviewed, signed on terms we can stand behind, easy to find, and easy to understand, so Finance, our consultants, Sales, and leadership can do their work with confidence.

Contract Review and Risk Screening

• Act as the first-line reviewer for contracts, amendments, and RFPs from Sales and internal teams, including client, partner, vendor, and IT agreements.
• Identify the terms that carry real risk, say what each could cost us, and recommend how to respond, including redlines within our standard positions.
• Coordinate redlines and approvals between Sales and leadership, and elevate terms outside our standard positions, so every contract has a clear status and a clear next step.
• Support internal teams with risk questions on software and IT agreements and client security questionnaires.
• Own the insurance requirements in contracts: be the first stop for internal questions, coordinate the annual insurance renewal with our broker, and back up the Biz Ops Coordinator on certificate of insurance (COI) requests.

Contracts Database and Lifecycle

• Build and maintain the central Contracts Database. A contract is not done until it is stored with its key dates, terms, and obligations.
• Keep the data accurate and complete: check entries regularly, fix errors at the source, and document how entries are made so teammates can add to the database correctly.
• Record renewal, notice, and termination terms when a contract is stored, so Sales, who own renewals, know the terms, the paper the contract is on, and whether anything new needs to be put in place.
• Own the termination process: when Directors or Sales decide to end an agreement, review the contract if its terms are not already in the database, define how it gets terminated, and hold the team accountable for the steps.
• Grow what the database captures over time so the team can answer questions about terms and obligations without reopening the contract, and so leadership can see risk in aggregate across all of our contracts.

Templates

• Own our contract templates: decide what goes into them, get our Legal team's feedback, and update the templates once a change is approved.
• Maintain the template change request process so every request gets a clear answer and the requester can see its status.
• Keep one current version of each template in one place, and make sure out-of-date copies are not in use.
• Work with Sales so they understand which terms carry little risk and can be adjusted, and which carry operational or business risk and should not change without review.
• Identify template gaps and get them closed.

Requirements

• Hands-on experience reviewing professional services agreements, such as MSAs, SOWs, and change orders, ideally in a consulting or implementation environment.
• Working knowledge of common risk terms: indemnification, limitation of liability, SLAs, data and privacy,