Contracts Audit Manager

Key Responsibilities

• Manage the full lifecycle of customer contract audits.
• Own and maintain the active audit tracker, including status, deadlines, action items, and required follow-up.
• Review customer contracts to understand billing terms, rebate obligations, payroll tax pass-through provisions, and audit rights.
• Partner with customers and internal stakeholders to gather, review, and submit audit documentation.
• Analyze billing data, contract terms, and financial records to support audit responses.
• Review rebate calculations based on customer spend and contract language.
• Support payroll tax audit reconciliations by comparing employer-incurred costs against amounts billed to customers.
• Identify discrepancies between contract terms, billing practices, and customer expectations.
• Work with accounting, finance, billing, legal, and regional teams to resolve audit issues.
• Help reduce reactive audit fire drills by creating a more proactive and organized process.
• Identify contract compliance gaps and recommend process improvements.
• Support consistent interpretation and execution of customer contract terms across regions.
• Provide clear communication to internal leadership regarding audit status, risks, and financial exposure.

Required Qualifications

• 5+ years of experience in contract compliance, customer audits, billing analysis, accounting, finance, revenue assurance, or a related field.
• Strong understanding of contracts, billing terms, and financial reconciliations.
• Experience reviewing customer agreements and interpreting contract language.
• Ability to analyze billing data and identify discrepancies.
• Strong organizational skills and ability to manage multiple open audits at once.
• Strong written and verbal communication skills.
• Able to work independently in a remote environment.
• Strong follow-up discipline and attention to detail.
• Able to work cross-functionally with accounting, finance, legal, operations, and customer contacts.

Preferred Qualifications

• Experience in oil and gas, power, industrial services, construction services, energy, or a similar large customer/vendor environment.
• Experience with rebate audits, customer contract audits, payroll tax reconciliations, or cost pass-through audits.
• Experience working with large enterprise customers or complex commercial contracts.
• Degree in Business, Accounting, Finance, Business Management, Business Law, or a related field preferred.
• Experience creating structure around a previously decentralized or reactive audit process.