Contractor, Maintenance Engineering Technician I/II

About the role

Maintenance Engineering (ME) technicians at Lila's AI Science Factories (AISFs) are crucial for keeping the instrument fleet running smoothly. They execute preventive maintenance schedules, perform first-response troubleshooting, maintain calibration and qualification records, and coordinate with various departments to ensure workcells remain operational.

Responsibilities

• Execute scheduled PM procedures across the commissioned instrument fleet per SOPs and manufacturer specifications, and maintain accurate records in the CMMS
• Perform instrument calibration per the calibration registry and support IQ/OQ/PQ execution for new commissions, repairs, and re-qualifications
• Serve as first-response for instrument alarms, failures, and performance anomalies during shift, executing in-scope repairs and escalating engineering-level issues to HCE/Automation
• Document all incidents, repairs, and out-of-tolerance conditions in CMMS, and initiate CAPA where required
• Cover day-to-day scheduling and on-site visits with service vendors, track service records, and maintain spare parts inventory for high-priority instruments
• Contribute to MTBF and downtime tracking, surfacing recurring failure patterns and improvement opportunities
• Help develop and refine ME SOPs, work instructions, and the broader ME function as a founding team member

Requirements

• Hands-on maintenance experience on biological research or analytical instruments such as liquid handlers, plate readers, PCR/qPCR systems, automated cell culture platforms, flow cytometers, or imaging systems
• Familiarity with pipetting system calibration, fluidics troubleshooting, optical and detection system upkeep, and cell culture equipment PM
• Strong documentation discipline and comfort working in a CMMS
• Technician I (L3): 1+ years of hands-on instrument maintenance experience in a research, clinical, or production lab setting
• Technician II (L4): 3+ years of hands-on instrument maintenance experience, with demonstrated independence on troubleshooting and PM execution across multiple instrument families

Bonus Points

• Direct CMMS experience (e.g., Maximo, eMaint, MaintainX, Fiix)
• Prior experience authoring or executing IQ/OQ/PQ in a regulated lab environment (GxP, ISO, or equivalent)
• Vendor management experience including service contract coordination
• Exposure to robotic automation platforms or integrated workcells
• Comfort with shift-based operations supporting 24/7 lab environments

What You'll Be Building

Build upon your hands-on maintenance experience to contribute to the smooth operation of the instrument fleet at Lila's AI Science Factories. Your work will help ensure that the lab environment remains efficient and productive.