Contract Specialist 22-26

About the role

Southwest Housing Compliance Corporation (SHCC) is seeking a Contract Specialist to join their Contracts Department. The ideal candidate will have at least two years of college, with a Bachelor's degree preferred, and will be detail-oriented and highly organized.

Responsibilities

• Review & Recommendation
• Review owner/agent renewal and rent adjustment submissions for completeness and accuracy.
• Identify discrepancies and request additional information as needed.
• Provide clear, well-supported recommendations based on HUD requirements.
• Regulatory Compliance
• Ensure all processing aligns with current HUD rules and guidance.
• Stay up to date on regulatory changes and apply them to daily reviews.
• Maintain accurate documentation to support compliance and audits.
• Customer Service & Communication
• Provide professional, responsive support to owners, agents, and HUD staff.
• Communicate decisions and requests clearly, both verbally and in writing.
• Offer guidance to help stakeholders understand requirements and processes.
• Data Entry & System Management
• Enter and maintain accurate data in SHCC and HUD systems.
• Upload, organize, and archive required documents.
• Identify opportunities to strengthen accuracy and workflow efficiency.
• Portfolio Management
• Manage an assigned portfolio and track all associated deadlines.
• Conduct multi-level reviews to ensure quality and compliance.
• Monitor trends in assigned properties and elevate issues as appropriate.

Requirements

• Ability to provide compassionate and professional customer service to clientele of diverse backgrounds.
• Strong computer skills (Google Suite, Microsoft Office Suite, Adobe Acrobat, DocuSign, Emphasys ELITE, and Laserfiche).
• Knowledge of HUD programs, regulatory compliance, the affordable housing industry.
• Knowledge of principals and techniques of accounting, budgeting, financing, and mortgages is a plus.
• Able to communicate clearly and concisely, orally and in writing is critical.

Preferred Qualifications

• Prior experience reviewing owner/agent contract renewals and rent adjustment requests.
• Experience managing a portfolio of properties and meeting strict HUD deadlines.
• Familiarity with data entry and system management in HUD or housing compliance systems.
• Experience providing guidance or training to property owners, agents, or staff.
• Knowledge of multi-level review processes and quality assurance procedures.

Benefits

Benefits include paid sick leave, annual leave, birthday leave & federal holidays, 100% of employee health insurance premiums paid by the agency, supplemental health, dental, vision, and life insurance options for employees and family, an Employee Assistance Program, and a hybrid work schedule.

Pay

$26.11/hour starting range

Schedule

Hybrid work schedule available

Application Instructions

To apply, please submit your application online at this link. Applications must be submitted by the deadline noted on the job announcement.

For more details about SHCC and the benefits offered, visit this website.

SHCC is a drug-free workplace. A Criminal Background Check including a sex offender registry check, a Driving Record, Texas Driver's License, and a Physical/Drug Screening will be required upon offer of employment.

Equal Opportunity Employer