Contract Sales Representative

S.A. Comunale has been a local industry leader for end-to-end mechanical, fire protection, and HVAC services for nearly 100 years. With 16 locations and over 1,450 employees, including 850 skilled tradesmen throughout Ohio, Pennsylvania, New Jersey, Kentucky, Maryland, and West Virginia, the company provides significant financial strength, unmatched bonding capability, an award-winning safety program, and large-scale purchasing power.

About the role

The primary function of this role is to professionally represent the Company with respect to the promotion and sale of fire sprinkler offerings to various General Contractor customers and end users within an assigned territory. This includes estimating and quoting fire sprinkler systems for commercial, institutional, and industrial facilities, building new business associations and relationships by developing positive ongoing relationships with customers, establishing contact with prospects, qualifying potential buyers of new construction and service work, scheduling sales calls, following up on leads, and utilizing marketing strategies. The position requires the ability and desire to work in a fast-paced, multi-tasked environment with a focus on sales, prospecting for new clients, and customer service, including travel to potential and existing customer sites.

Responsibilities

• Identify, select, and develop new and existing customer accounts
• Establish and maintain effective communication with customers, ensuring their satisfaction with products and services at all times
• Ensure contractual obligations are met and actively participate in quickly resolving customer problems
• Provide quotes to customers for service and follow up on impairments
• Establish contact with prospects and qualify potential buyers of fire protection contracts by scheduling sales calls, following up on leads, and utilizing marketing strategies
• Determine customer needs and develop a sales strategy to gain customer understanding of company offerings
• Close sufficient sales to exceed sales plan objectives
• Read blueprints and understand current NFPA 13, 14, and 20 standards and local codes
• Develop positive ongoing relationships with existing and new customers, general contractors, and end users
• Build new business associations/relationships and grow the fire protection business
• Work with other branch personnel to ensure great customer service from order to delivery and beyond
• Perform customer surveys as required/requested
• Develop and maintain vendor relations
• Obtain all licensing required to perform job function, as applicable
• Obtain manufacturers’ certifications required to perform job function, as applicable
• Complete proper scheduling and execution of monthly calls as assigned by management
• Execute all Company processes and complete all required paperwork accurately and in a timely manner
• Continually enhance sales skills and product knowledge to promote a professional image in the field
• Read architectural and mechanical drawings and determine proper sprinkler locations for new construction and remodel projects
• Travel to customer and job sites as required

Qualifications

• High School Diploma or GED required
• Associate's degree in a technical or business discipline or related field in the sprinkler fire suppression business is a plus
• 2+ years of experience selling service contracts in the Fire Protection industry required
• Previous sprinkler design experience including estimating and performing hydraulic calculations is a plus
• Working knowledge of NFPA 13, 14, and 20 required
• Knowledge of industry standard practices for service and inspection required
• Ability to multi-task extensively required
• Valid driver's license and excellent driving record required
• Ability to achieve sales quota and implement sales strategy to exceed goals required
• Ability to work accurately with numbers required
• Significant experience with Microsoft Office (Word, Excel, PowerPoint) applications required
• Excellent customer service skills required
• Demonstration of a positive attitude required
• Ability to think strategically, make sound decisions, and produce accurate and timely results required
• Building positive working relationships with multiple levels of employees and management required
• Demonstrating integrity and professionalism required
• Demonstrating commitment to company values required
• Excellent organizational skills required
• Ability to follow up on tasks and assignments in a timely manner required
• Excellent written and verbal communication skills required
• Ability to perform basic business mathematical functions required
• Ability to work with minimal supervision required
• Ability to work effectively in a team environment required
• Complying with all operating policies, procedures, executed Plans, and Programs required

Physical demands

While performing the duties of this job, the employee is regularly required to sit, see, talk, and hear. The employee is occasionally required to use hands to finger, handle, or feel objects, tools, or controls, and occasionally required to walk and reach with hands and arms. Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. The strength rating for this position is classified as light work which entails exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly. Operation of a computer, telephone, hand calculator, copiers/fax machine are required. The employee must be able to understand simple math, simple drawings, financial reports, legal documents, simple memos, and business letters, and must also be able to write simple memos, summaries, and business letters.

Language skills

Must have the demonstrated ability to effectively communicate, cooperate, and collaborate with multiple levels of employees, government agencies, customers, vendors, and suppliers.

Supervisory responsibilities

This position has no supervisory responsibilities.