Contract Renewal Specialist – North America

About the role

The Renewal Specialist is responsible for managing customer renewals across North America, ensuring contracts are renewed on time and meeting sales targets.

Responsibilities

• Manage customer renewals and ensure timely contract renewals
• Communicate with customers to understand their needs and preferences
• Develop and maintain strong relationships with key stakeholders
• Collaborate with cross-functional teams to ensure successful contract renewals
• Monitor and report on renewal trends and performance metrics

Requirements

• Bachelor's degree in Business Administration, Marketing, or related field
• Minimum 2 years of experience in a similar role
• Strong communication and interpersonal skills
• Ability to work independently and manage multiple tasks simultaneously
• Experience with CRM systems and contract management tools

Qualifications

• Proficiency in Microsoft Office Suite
• Excellent organizational and problem-solving skills
• Ability to work flexible hours including evenings and weekends

Skills

• Customer service orientation
• Agile and adaptable
• Results-driven

Benefits

• Competitive salary package
• Flexible working arrangements
• Professional development opportunities

Pay

Salary range: $50,000 - $70,000 annually

Schedule

Full-time position with flexible working hours