CONTRACT Program Manager, Business & Regulatory Investigations

About the role

Our client, a global technology company, is seeking an experienced Contract Program Manager to support a worldwide legal and investigations organization focused on advancing AI adoption and operational excellence. Reporting into a global program leadership team, this individual will help implement AI-enabled investigative workflows, improve case management and reporting processes, drive operational excellence, and coordinate cross-functional stakeholders across legal, compliance, and investigative functions.

This is a 10-month contract with the potential to extend, working 40 hours per week. The position is based in Redmond, WA and follows a hybrid schedule, requiring three days onsite in office.

Responsibilities

AI & Data Enablement

• Support integration between case management platforms and reporting dashboards for investigations, recovery efforts, and fraud initiatives
• Manage CRM tagging, data quality, workflows, reporting, and leadership updates alongside engineering and program teams
• Pilot and expand AI-enabled processes for intake, document preparation, regulatory monitoring, evidence management, and status reporting
• Partner with forensic and digital investigation teams to improve workflows, create dashboards, and develop supporting documentation
• Establish quality metrics and continuous improvement processes for AI-enabled operations
• Utilize Microsoft 365 technologies, including Copilot and related productivity and automation tools

Operational Excellence

• Maintain consistent processes for intake, case management, investigations, reporting, and case closure
• Coordinate review meetings and ensure action items, ownership, and deadlines are clearly documented
• Prepare dashboards, executive updates, regulatory response materials, reports, and closure documentation
• Coordinate work across legal professionals, investigators, advisors, and other stakeholders to meet shared objectives
• Identify potential risks early and provide leadership with recommendations and mitigation options

Requirements

• Significant years of program management or legal experience supporting complex legal, compliance, investigations, or risk initiatives
• Strong written and verbal communication skills with experience preparing materials for executive leadership
• Experience implementing AI, automation, or emerging technologies into operational environments
• Ability to translate legal, regulatory, or policy requirements into practical operational processes
• Demonstrated judgment and discretion handling confidential or privileged information
• Bachelor's degree or equivalent professional experience

Preferred Qualifications

• Experience with AI and agentic workflows, including prompt engineering, retrieval-augmented generation, evaluation, and human review
• Background supporting internal investigations, regulatory inquiries, anti-corruption, FCPA, or similar programs
• Familiarity with case management systems, eDiscovery, and forensic evidence processes
• Working knowledge of modern tools such as Git, Azure DevOps, Python, scheduled automation, or evaluation frameworks
• Experience with Microsoft 365, SharePoint, evidence management, or comparable enterprise platforms
• Advanced degree such as a JD or MBA preferred but not required

Schedule

Hybrid schedule, requiring three days onsite in office (Redmond, WA).