Contract Licensed Insurance Agent

Resident insurance license in Iowa, Minnesota, Washington, Oregon, South Carolina or Florida* The Opportunity Every year, tens of millions of Americans go through a coverage transition: a layoff, a resignation, a move into retirement, a 65th birthday while still working. It is one of the most consequential financial decisions a person makes, and it usually arrives as a twenty-page packet during the worst week of their professional life. Nobody owns it. COBRA makes the event compliant; it does not make it managed. That gap is expensive for employers and genuinely hard on people. When is the enterprise platform for guided health insurance decisions at every qualifying life event. Through When Choice, When Medicare, and When ICHRA, we combine an intelligent decision-support experience with licensed, non-commissioned agents so every person understands their real options and lands somewhere good. We have supported more than one million employees and managed over 204,000 qualifying events for Fortune 50 and Fortune 500 employers, reducing COBRA enrollment by up to 80% while improving the experience for the people leaving. Doing right by employees and taking cost out are usually opposing forces. Here they are the same action. Role Overview As a Licensed Insurance Agent, you will conduct needs assessments, present plan options, discuss enrollment options across ACA Marketplace and Medicare product lines. Our call center will be staffed from 9am to 6pm CT, Monday through Friday. Key Responsibilities Handle inbound phone contacts from individuals navigating a loss-of-coverage Special Enrollment Period (SEP) or annual enrollment windowConduct thorough needs assessments to determine eligibility for ACA Marketplace plans, Medicare Advantage, Medicare Supplement, or Part D coveragePresent and compare plan options clearly, ensuring the individual understands benefits, premiums, deductibles, and network considerationsDocument all interactions and enrollment outcomes in the designated CRM platformMeet or exceed individual service level, quality, and productivity metricsMaintain active licensure in all required states throughout the engagementStay current on plan offerings, carrier guidelines, CMS regulations, and SEP eligibility rulesCollaborate with non-licensed support staff receiving warm transfers and handing off pre-qualified contacts Required Qualifications Active health insurance producer license in good standing (resident license required in one of these states: Iowa, Minnesota, Washington, Oregon, South Carolina or FloridaNot currently captive with another insurance agency or carrierMinimum 2 years experience selling individual health insurance, ACA Marketplace plans, or Medicare productsDemonstrated experience conducting enrollment conversations via phoneStrong working knowledge of ACA subsidy calculations, SEP qualifying events, and Medicare eligibility rulesAbility to work independently in a remote environment with minimal supervisionReliable high-speed internet connection and a quiet, dedicated workspaceProficiency with CRM tools and web-based enrollment platforms Preferred Qualifications Active licensure in multiple statesExperience in a high-volume inbound call center environmentAHIP Medicare certification (current year preferred)Bilingual (English/Spanish) a plus Contractor Terms This engagement is offered on a 1099 independent contractor basisYou are responsible for your own taxes, benefits, and licensure maintenance costsMinimum hours per week will be 20 hoursThis engagement does not constitute an offer of employment and confers no employee benefits We are an equal opportunity employer. Licensure verification will be conducted prior to contract execution.