Contract Attachment Specialist (COC)

Key Responsibilities

• Submit contract attachment paperwork or required information to suppliers and distributors through approved portals, email, or intake channels by established SLA.
• Coordinate with appropriate stakeholders to resolve any pre-submission issues prior to submission to supplier.
• Validate required submission elements (e.g., site listing, contract number, tier, identifiers) prior to submission.
• Manage professional, persistent outreach across a high volume of vendor contacts; comfortable managing follow-up cycles through to closure.

Primary KPIs

• First Response SLA Compliance (%): Percentage of requests submitted within defined First Response SLAs.
• Average Cycle Time (Business Days): Average time from request intake to final supplier disposition.
• Supplier Follow-up Timeliness (%): Percentage of cases with supplier follow-up completed on or before the defined Follow-Up By date.
• Average Cycle Time (Business Days): Average time from request intake to final supplier disposition (approved or not approved).

Required Qualifications

• Work Experience: 0 or more years.
• Education: High School Diploma or GED.
• Preferred Qualifications:
  • 2+ years of experience in contract operations, procurement, or a GPO-facing role.
  • Experience using automation platforms and scripting tools a plus.
  • Excellent communication and stakeholder engagement skills.
  • Bias for action and comfort working in dynamic, fast-paced environments.
  • Disciplined habit of documenting all touchpoints — calls, emails, portal actions — as structured case activities rather than informal notes.
  • Ability to manage high-volume, repeatable work accurately.
  • Strong time management and SLA adherence.
  • Proficiency in maintaining accurate, real-time CRM records; strong data hygiene habits.
  • Clear written communication for internal and external correspondence.

Additional Job Requirements

• Remain in a stationary position for prolonged periods of time.
• Be adaptive and change priorities quickly; meet deadlines.
• Attention to detail.
• Operate computer programs and software.
• Communicate effectively with audiences in person and in electronic formats.
• Day-to-day contact with others (co-workers and/or the public).
• Making independent decisions.
• Work in a collaborative business environment in close quarters with peers and varying interruptions.

Day-to-day Contact

• With co-workers.
• With the public.

Physical Demands

• Sedentary: Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.
• Sedentary work involves remaining stationary most of the time.

Compensation

Premier’s compensation philosophy is to ensure that compensation is reasonable, equitable, and competitive in order to attract and retain talented and highly skilled employees. Premier’s internal salary range for this role is $52,000 - $78,000. Final salary is dependent upon several market factors including, but not limited to, departmental budgets, internal equity, education, unique skills/experience, and geographic location.

Benefits

• Health, dental, vision, life and disability insurance.
• 401k retirement program.
• Paid time off.
• Paid time off.
• Participation in Premier’s employee incentive plans.
• Tuition reimbursement and professional development opportunities.

Company Information

• Granted World's Most Ethical Companies, Ethisphere, 2008-2026.
• Named U.S. News & World Report, Best Companies to Work For (2023, 2024, 2025).
• Accredited by Forbes: America’s Best Management Consulting Firms 2024-2025.
• Given Modern Healthcare Best in Business Awards: Consultants- Healthcare Management.
• Awarded Cigna Workforce Designation Gold Level Recipient (2016,2017,2019,2020,2021,2022,2023,2025).

EEO Statement

Premier is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to unlawful discrimination because of their age, race, color, religion, national origin, ancestry, citizenship status, sex, sexual orientation, gender identity, gender expression, marital status, familial status, pregnancy status, genetic information, status as a victim of domestic violence, covered military or protected veteran status (e.g., status as a Vietnam Era veteran, disabled veteran, special disabled veteran, Armed Forces Serviced Medal veteran, recently separated veteran, or other protected veteran) disability, or any other applicable federal, state or local protected class, trait or status or that of persons with whom an applicant associates. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. In addition, as a federal contractor, Premier complies with government regulations, including affirmative action responsibilities, where they apply. EEO / AA / Disabled / Protected Veteran Employer.