Continuous Improvement Technician

About the role

The Continuous Improvement Technician is responsible for ensuring daily production targets are met through effective leadership, collaboration, and problem-solving with a focus on continuous improvement and process engineering. Acting as a front-line manager, the Continuous Improvement Specialist will provide direct instruction and guidance to system operators while partnering with Maintenance, Onsite IT, and external partners to ensure system up-time. They will monitor and improve organizational processes with the aim of making them as efficient as possible.

Responsibilities

• Analyze existing business processes, develop short- and long-term strategies for the company by incorporating Six Sigma, Agile and other practices.
• Coordinate and lead key projects for improvement across the organization.
• Create measurable project standards and compare project results against them.
• Promote compliance with all relevant company policies and government regulations including OSHA.
• Lead by example through results-focused, people-centered direction, feedback, and coaching.
• Develop effective processes to maintain system performance through shift changes, high volume periods, and irregular operations in conjunction with other stakeholders.
• Maintain open and transparent relationships with customer and other vendor contacts to ensure maximum system performance.
• Ensure operational process consistency and employee development through the design and execution of uniform training and assessment programs.
• Follow established escalation guidelines in the event of system downtime or irregular operations.
• Analyze operational processes and equipment, complete root cause analysis and drive equipment reliability and process stability.
• Leverage detailed reporting to understand system performance and implement continuous improvement projects around employee performance and system operations.
• Coordinate with Maintenance Team to ensure minimal system impact in the execution of preventive and ad hoc maintenance activities.
• Participate and lead (as necessary) team, site, and customer meetings to ensure open, effective communications centered on collaborative efforts to meet production goals.

Education & Experience

• Required: High school diploma with 1-3 years’ experience in a supervisory role in a fast-paced warehouse, light industry, or related environment.
• Preferred: Associates degree in a relevant subject with 3-5 years’ experience in a supervisory role in a fast-paced warehouse, light industry, or related environment.
• Familiarity with automated material handling systems strongly preferred.

Skills and Knowledge

• Ability to coordinate and supervise a team of frontline system operators.
• Knowledge and basic skills in Lean Manufacturing and Project Management.
• Strong understanding of automated material handling systems.
• Familiarity with basic logistics and supply chain principles.
• Analytical and problem-solving skills.
• Ability to prioritize multiple tasks and workload.
• Proficient in Microsoft Office (Outlook, Excel, Word, PowerPoint).
• Knowledge of OSHA Safety guidelines.

Travel

Occasional travel within North America may be required to undergo training and/or support sister sites; rare international travel may be necessary in support of company-wide initiatives.

Scheduling & Availability

• Must be able to work all shifts including evenings, nights, weekends, and holidays.
• Must be available by phone 24/7 in the event of irregular operations and/or escalation.

Physical Requirements

• Ability to work at heights of 80-100 feet.
• Ability to adapt to a warehouse environment with temperatures ranging from +34 degrees to -15 degrees.
• Ability to walk/stand during a designated shift.
• Lifting, pulling and pushing up to 50 pounds.

Why WITRON?

Innovative Environment: Be at the forefront of technology with WITRON's advanced automated material handling system.

Continuous Growth: Drive operational excellence and continuous improvement with ample opportunities for career development and advancement.

Competitive Benefits: WITRON values employees and strive to create a supportive and rewarding work environment. We offer three (3) bonus opportunities, comprehensive health benefits, and much more!

Your advantages at a glance

• Paid special days.
• Health services (e.g. medical, dentist and vision insurance).
• Retirement bonus.
• Team Spirit: Be part of a great team environment.
• WITRON Bonus: Opportunity to participate in our WITRON bonus program once eligible.
• Social Benefits: Added benefits or bonuses to help celebrate certain milestones.
• Top Equipment: Brand name work apparel and professional tools provided.
• Corporate Culture: Collaboration, an open-door policy, various company events and team building measures.
• Support & Opportunity: Recognized and supported potential with career opportunities available for all employees.