Continuous Improvement Specialist

Primary Duties

• Supports the execution of site-level continuous improvement initiatives that improve process predictability, reduce waste, and enhance customer satisfaction.
• Partners with operational leaders and frontline employees to identify improvement opportunities and assist in implementing standardized work practices.
• Facilitates improvement events, training sessions, and hands-on activities that strengthen understanding and use of continuous improvement tools.
• Conducts on-site observations to identify non-standard operating conditions and assists teams in restoring processes to expected performance levels.
• Aids in the development, documentation, and communication of improvement plans, performance indicators, and project updates.
• Supports data-driven decision making by gathering and interpreting operational information related to efficiency, quality, and workflow.
• Ensures improvement activities align with safety, regulatory, and quality expectations.

Requirements

• Requires a Bachelor’s degree in engineering, operations, business, or a related field; 3+ years of experience supporting process improvement or operational efficiency in a manufacturing or operations environment; or any combination of education and experience which would provide an equivalent background.
• Experience in heating, ventilation, and air conditioning or related industries preferred.

Knowledge, Skills, And Abilities

• Knowledge of continuous improvement concepts, including waste identification and standardized work practices.
• Ability to facilitate improvement activities, group problem-solving sessions, and collaborative discussions.
• Strong analytical skills with the ability to interpret operational information and identify improvement opportunities.
• Ability to influence employees at all levels through effective communication, coaching, and relationship building.
• Strong organizational skills with the ability to prioritize multiple tasks in a dynamic work environment.
• Knowledge of performance metrics and methods for evaluating operational effectiveness.
• Ability to support change management initiatives and encourage adoption of improved work practices.

Mental And Physical Functions

• Ability to analyze information, make decisions, and manage multiple priorities under time constraints.
• Occasional standing, walking, and movement throughout manufacturing areas.
• Ability to lift up to 20 lbs. during site visits.
• Regular communication with leadership, supervisors, and frontline employees to support improvement initiatives.
• Occasional travel to other facilities or vendor locations as required.

Work Environment

• Performs work primarily on-site in an office setting with routine visits to manufacturing areas.
• Exposure to varying temperatures, noise, moving mechanical equipment, and industrial environments during plant visits.
• Use of personal protective equipment required when entering designated areas.
• May require overnight travel in support of operational needs.