Continuous Improvement Manager

About the role

This is a dynamic and high profile position managing 5-6 Engineers across 4-5 customer locations. Experience with automation is a plus.

Responsibilities

• Support the Ryder Continuous Improvement culture across the Business Unit/Vertical by actively promoting and facilitating the use of continuous improvement methods to support new and existing operations.
• Manage the CI resources across multiple operations to influence, drive, and manage change through data driven CI, Engineering, and Automation efforts to deliver higher levels of performance in safety, quality, delivery, cost and growth.
• Leverage data analytics, engineering methodologies, and all Ryder lean tools to enable root cause identification and elimination.
• Interface with employees at all levels and functions across the business.
• Report regularly on data and actions to measure progress against performance and business objectives.
• Provide training, coaching, and mentoring to help individuals, teams, and managers develop understanding and application of tools for sustainable business improvements.
• Coach business owners to use Engineering, Data Analysis and Lean methods to achieve operational excellence.
• Support start-ups, retrofits and expansions including pricing inputs, go-live and steady state certifications.
• Develop advanced competency in a wide range of engineering methods, data analysis, Lean tools, and quality standards and coach employees in their use.
• Ensure methodologies/tools such as product slotting, labor standards (time studies), layouts, optimization of flow, data profiling and analysis, automation, data analytics, and resource modeling are utilized to improve distribution and/or transportation operations.
• Facilitate and execute Value Stream Maps & Kaizen Events through all stages (A3 charter creation, pre-work identification and completion, delivery of results, regular follow up and follow through on sustainment).
• Identify process gaps and recommend and lead CI Teams to implement process improvement.
• Manage, track, and report the progress and value of the transformational activities and projects across customer accounts.
• Assess, develop, implement, and continuously improve activities related to the implementation of lean processes across accounts.

Qualifications

• Bachelor's degree required in Engineering, Business, or Supply Chain Management.
• Nine (9) years or more in the Distribution, Warehousing and/or Manufacturing, Transportation, Supply Chain Logistics industry.
• Microsoft Office Suite skills with emphasis on Access, Excel and PowerPoint & Visio. Expert required.
• Data visualization (PowerBI, Tableau) and database programming (SQL, DAX, etc.) intermediate preferred.
• Expertise in developing and managing: Leader Standard Work, Visual Management Systems and Management Accountability Systems, Plan-Do-Check-Act (PDCA), Value Stream Mapping, Kaizen, 5S/Workplace Organization advanced required.
• Understanding and experience in core engineering and data analysis functions (slotting, utilization, labor planning, layouts, metrics, etc.) expert required.
• Knowledge of Warehouse Management operations, data analytics, Industrial Engineering, warehouse types (ambient, temp control, warehouse layout/ design and Lean methods).
• Knowledge of material handling solutions and automation types such as: powered industrial truck (PIT) applications; racking and other storage solution designs, packaging equipment; conveyor and sortation equipment; and other automation solutions (e.g. AS/RS).
• Knowledge of Dedicated Services and Managed Transportation Networks.
• Knowledge of all available equipment types such as; dry van, temperature control, flat bed, other specialized equipment.
• Knowledge working with HRM systems (e.g. Workday) and associated HR processes.
• Knowledge on team member hiring/on-boarding.
• Knowledge of goal setting and performance management/resolution intermediate preferred.
• Certification in Lean Six Sigma, required.
• Other APICS, ISO/QMS, preferred.