Continous Skills Development (CSD) Coordinator

About the Role

The CSD Coordinator develops, implements, administers, and continuously improves plant training programs that support safety, quality, productivity, and employee development. This position partners with Operations, Quality, Safety, and HR leadership to ensure employees are effectively trained, qualified, and continuously developed to meet business objectives. Success in this role may be measured through timely completion of training initiatives, employee qualification rates, onboarding effectiveness, compliance metrics, and support of operational performance goals.

Responsibilities

• Training Program Management
  • Develop training plans and curricula
  • Maintain training schedules
  • Track completion and compliance
  • Manage and maintain complete and accurate employee training records and ensure documentation is audit-ready for customer, regulatory, and internal audits
• New Hire Onboarding & Qualification
  • Participate in candidate interviews
  • Coordinate onboarding programs
  • Track and maintain 30/60/90-day reviews
  • Conduct proficiency evaluations
  • Monitor trainee progress
  • Facilitate in-classroom training for new hires, and as needed
• Trainer Development
  • Train-the-trainer programs
  • Evaluate trainer effectiveness
  • Coach departmental trainers
• Continuous Improvement
  • Support Lean initiatives
  • Participate in CI teams
  • Develop best practices and SWIs
  • Work with resources at other locations, OEMs, and other vendors to develop and document best practices as needed
• Compliance & Documentation
  • Maintain training documentation
  • Ensure GMP, SQF, quality, and safety compliance
  • Perform other duties as requested or assigned
• Decision Making & Accountability
  • Daily prioritization of work tasks, with the understanding that agreed-upon deadlines should be met
  • Scheduling training activities
  • Determining training priorities
  • Recommending process improvements
  • Evaluating training effectiveness
  • Escalating performance and compliance concerns

Working Conditions

• Operates in a manufacturing environment
• Flexibility in work schedule, may include day and night shifts
• Upholds all ethical standards associated with safety, quality, and food safety policies and procedures within the facility, including the ProAmpac Code of Conduct and Values
• Routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines
• Ability to stand and walk on the production floor for extended periods, climb stairs, and occasionally lift up to 40 pounds
• Exposure to hazards such as dust, high noise levels, solvent fumes, and medium heat

Qualifications

• Education / Professional Background
  • Bachelor’s degree in HR, Education, Organizational Development, Business, Industrial Technology, or related field preferred. Equivalent education and manufacturing experience considered
  • 2-5 years of experience in manufacturing, training, learning and development, operations leadership, quality systems, or a related environment preferred
  • Experience maintaining training records and Learning Management Systems (LMS) preferred
  • Proficient in Word, Excel, PowerPoint, Outlook
  • Adept at creating highly effective presentations
  • Experience coaching and mentoring
  • Experience influencing without authority
  • Experience in conflict resolution
  • Experience in change management
  • Experience in GMP, SQF, HACCP Awareness, Food Safety Culture, and OSHA Fundamentals
  • Capacity to work independently and in team settings with concentration on the goal and common good
  • CPT Accreditation, or willing to obtain
  • Willingness to learn all departments and machinery
• Skills & Competencies
  • Proficient in Microsoft Office and standard office technology
  • Demonstrates integrity, professionalism, credibility, and commitment to organizational success
  • Strong written, verbal, and interpersonal communication skills with the ability to effectively engage employees at all levels
  • Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment
  • Self-motivated, adaptable, and proactive with a positive, continuous improvement mindset
  • Exercises sound judgment, initiative, and problem-solving skills
  • Builds positive working relationships with diverse individuals and teams
  • Able to follow written instructions, maintain accurate documentation, and complete assignments on time
  • Capable of safely handling equipment and workplace materials while adhering to company policies and procedures
  • Flexible with work schedules, including overtime and shift changes as business needs require
  • Proven track record of curriculum design, presentation design, and facilitation/delivery experience
  • In-depth knowledge of training in adult education techniques
  • Exceptional interpersonal communication and relationship-building skills
• Soft Skills
  • Communicates effectively one-to-one and in small groups; easily articulates ideas and needs so people at all levels can understand
  • Highly organized and self-directed with an ability to prioritize projects combined with the ability to provide and receive direction
  • Analytical and critical thinking skills with an aptitude to quickly absorb new procedures and industry advancements