Contingent Labor Manager
About the role
Provide program management support for contingent workforce operations. Oversee day-to-day activities including onboarding, management, and offboarding of contingent workers. Ensure workers have appropriate system access to perform their roles effectively. Identify and remove operational barriers impacting workforce productivity. Recommend and implement process improvements to enhance operational efficiency. Drive metrics and KPIs to measure the effectiveness and cost-efficiency of the contingent workforce program. Ensure adherence to labor laws, internal policies, and drive proper classification standards (e.g., W2, 1099, SOW). Partner and advise with business leaders to understand resource needs and project objectives. Collaborate with Workforce Planning, Legal, Finance, and TA to streamline processes and reduce cycle times. Educate leaders on best practices, SOW structures, and risk considerations.
Responsibilities
- Provide program management support for contingent workforce operations
- Oversee day-to-day activities including onboarding, management, and offboarding of contingent workers
- Ensure workers have appropriate system access to perform their roles effectively
- Identify and remove operational barriers impacting workforce productivity
- Recommend and implement process improvements to enhance operational efficiency
- Drive metrics and KPIs to measure the effectiveness and cost-efficiency of the contingent workforce program
- Ensure adherence to labor laws, internal policies, and drive proper classification standards (e.g., W2, 1099, SOW)
- Partner and advise with business leaders to understand resource needs and project objectives
- Collaborate with Workforce Planning, Legal, Finance, and TA to streamline processes and reduce cycle times
- Educate leaders on best practices, SOW structures, and risk considerations
Requirements
- Bachelor's degree or equivalent related work or military experience
- 5+ years of experience in contingent workforce vendor management, technology procurement or managed services
- Knowledge of contingent labor regulations (e.g., co-employment, worker classification)
- Proven ability to manage complex SOW engagements and vendor relationships (specifically IT)
- 5+ years of experience in program management, with a focus on contingent workforce programs
- Strong experience working with Vendor Management Systems (VMS)
- Proven ability to manage vendor operations and workforce lifecycle processes
- Excellent problem-solving and process improvement skills
- Strong stakeholder communication and coordination abilities
Qualifications
- Bachelor's degree or equivalent related work or military experience
- 5+ years of experience in contingent workforce vendor management, technology procurement or managed services
- Knowledge of contingent labor regulations (e.g., co-employment, worker classification)
- Proven ability to manage complex SOW engagements and vendor relationships (specifically IT)
- 5+ years of experience in program management, with a focus on contingent workforce programs
- Strong experience working with Vendor Management Systems (VMS)
- Proven ability to manage vendor operations and workforce lifecycle processes
- Excellent problem-solving and process improvement skills
- Strong stakeholder communication and coordination abilities
Skills
- Program management
- Contingent workforce vendor management
- Vendor management systems (VMS)
- Process improvement
- Stakeholder communication
Benefits
- Comprehensive benefits package
- Professional development opportunities
- Flexible work arrangements
- Well-being programs
Pay
TBD
Schedule
TBD