Contents Restoration Inventory Technician

Responsibilities

• Perform on-site inspections to inventory all items, ensuring precise documentation of item descriptions, quantities, and conditions.
• Photograph each item to document its pre-existing condition, labeling and tagging items according to company standards.
• Utilize inventory management software (e.g., iCat, ContentsTrack) to maintain comprehensive digital records of all items.
• Safely and securely pack items for transport to the company’s restoration facility or storage location, ensuring fragile or valuable items are given special attention.
• Create detailed packing lists and location tags to ensure all items are trackable throughout the restoration process.
• Work closely with the Warehouse and Restoration Technicians to ensure proper storage and care of contents.
• Enter data into the inventory system in real time, ensuring accuracy in descriptions, item counts, and conditions.
• Generate detailed reports, including inventories, condition reports, and summary logs, as required by project scope.
• Identify and document any items that are non-restorable or require specialized handling, communicating findings to the Project Manager.
• Review inventory records regularly to ensure that all data is complete, accurate, and up-to-date.
• Monitor the handling, storage, and movement of contents to prevent loss or damage.
• Conduct regular audits of stored contents to verify the integrity and condition of items.
• Act as a point of contact for clients and insurance adjusters regarding inventory-related inquiries.
• Communicate effectively and professionally, ensuring clients feel informed and confident in the restoration process.
• Provide updates to Project Managers and clients regarding the status of contents, estimated timelines, and any issues encountered.
• Carefully coordinate with logistics teams to schedule and oversee the transportation of contents between job sites, storage facilities, and restoration areas.
• Track the movement of contents using the inventory management system, ensuring that all items are accounted for at all times.
• Ensure that all transportation activities comply with company standards and safety regulations.
• Assist the restoration team as needed with content cleaning, deodorization, and preparation for final return to the client.
• Provide technical support for contents inventory software and equipment used during the inventory and restoration process.
• Participate in on-site walkthroughs and inspections to validate the accuracy of inventories.

Requirements

• A high school diploma or equivalent; an associate’s degree in a related field preferred.
• A minimum of 2 years of experience in contents management, inventory control, or a related field.
• Experience in restoration or construction industry preferred.
• A strong knowledge of inventory management software (e.g., iCat, ContentsTrack).
• Excellent organizational and time management skills.
• A keen attention to detail and commitment to accuracy.
• Strong interpersonal and communication skills.
• The ability to lift and carry heavy items as required.
• A valid driver’s license and a clean driving record.

Qualifications

• Attention to Detail
• Data Entry and Inventory Management
• Organizational Skills
• Customer Service Orientation
• Problem Solving and Initiative

Skills

• Reports to the Contents Restoration Project Manager.
• This is a full-time position requiring [40+] hours per week.
• Requires travel to client sites, storage facilities, and company warehouses.
• May involve occasional evening and weekend hours depending on project needs.
• Must be able to lift and move items up to 50 lbs regularly.

Benefits

• No explicit benefits mentioned in the job posting.

Pay

• No explicit pay details mentioned in the job posting.

Schedule

• This is a full-time position requiring [40+] hours per week.
• May involve occasional evening and weekend hours depending on project needs.