Contents Project Manager

Responsibilities

• Reports to the Contents Manager for job related items.
• Works with the Contents Manager & Coordinator to facilitate production, and scheduling.
• Manages Projects directly & oversees all field team members and flow of production (Pack Out, Cleaning, Pack Back, Deliveries, etc.).
• Makes sure that files are up to date and noted weekly with hold ups, next steps, etc.
• Handles communications with adjuster: getting approvals (pack out, cleaning, sub-contractors, etc.), sharing information regarding scope of work, sharing reports, clarification/justification on production, problem solving (damage control, scheduling, etc.).
• Responsible for confirming a start date with Contents Manager along with Coordinator and relaying the information to the insured/referral source.
• Reviews the Pack Out Tick Sheet, Pack Back Tick Sheet, and Delivery Tick Sheet created by Coordinator.
• Makes sure the team has all materials needed and delivers missed or forgotten materials to job sites.
• Tasks any follow ups needed by Director, Foreman, Techs, Coordinator.
• Manages and confirms all compliance and job tasks are complete for claim.
• Updates and Confirm schedules with customers after speaking with Coordinator/PRM.
• Schedules dumpster drop-off and pick-up & task Coordinator to send Work Order.
• Confirms vendors dates are added to the calendar and noted.
• Confirms insured is aware of which vendors will be used and knows to expect their phone calls.
• Requests estimates/invoices from Vendors and follows up to confirm they are uploaded to the Drive.
• Generates completed customer & TL reports to send to insured.
• Writes Contents Estimates and gets the file ready for the Estimator/Auditor to review and submit to the carrier.
• Handles training or overseeing of training for all field team members.

Qualifications

• Relevant experience in emergency restoration and Personal Property (required).
• Sales experience (required).
• Excellent verbal, written, and presentation skills (required).
• Full time position IICRC certifications, including but not limited to CPT, WTR, ASD, AMRT, FSRT.
• Ability to work independently and multitask in a busy environment.
• Strong management, delegation, planning and leadership skills.
• Valid Drivers' License.
• Able to lift a minimum of 50lbs.
• Use estimating software's like Xactimate.
• Frequent walking, standing, bending, and twisting.
• Clean shave face for use of respirator per OSHA regulations.
• Working in tight or confined spaces.