Contents Onsite Field Inspector

About the role

Join Hancock Claims Consultants, a leader in claims resolution services with nationwide coverage and a commitment to swift and comprehensive inspections.

Responsibilities

- Travel to properties to inspect personal property claims and create detailed inventory lists of damaged or lost items. - Handle assignments involving vandalism, fire, or water damage. - Work in various environments, including those that may be dirty, have exposed ceilings, lack electricity, or be affected by weather and temperature conditions. - Coordinate your own travel arrangements, ensuring you can travel a minimum of 180 miles one way from your current location. - Be available to be on-site within 24–48 hours of first contact with the policyholder.

Requirements

- Strong customer service skills. - Professionalism and attention to detail. - Strong verbal communication skills. - Goal-oriented mindset with a commitment to exceeding client expectations. - Empathy and compassion toward policyholders during difficult situations. - Reliable mobile phone and computer with internet/Wi-Fi access. - Valid Driver’s License. - Reliable transportation and willingness to travel extensively (180 miles one way). - Ability to maintain a flexible schedule. - Intermediate to advanced computer skills. - Proficiency in Microsoft Excel, Outlook, and Word. - Strong organizational, time management, and prioritization skills to manage fluctuating workloads during seasonal volume changes and catastrophe events. - Strong written and verbal communication skills for reporting and client interaction.