Contents Division Lead
Starting pay: $22.00/hour. Full-time position with overtime opportunities. Company vehicle provided during work hours.
About the role
At SERVPRO, we help people rebuild their lives after fire, water, and mold damage. As the Contents Division Lead, you'll oversee specialty cleaning projects and be responsible for restoring and protecting customers' belongings. This leadership role is ideal for someone who enjoys taking ownership, helping others, and delivering exceptional results.
Responsibilities
- Fire and smoke damage cleaning
- Contents inventory, documentation, and pack-outs
- Pack-backs after restoration is complete
- Residential and commercial general cleaning
- Post-construction cleaning
- Specialty cleaning projects
- Cleaning and restoring furniture and household contents
- Organizing and maintaining our contents warehouse
- Photographing, labeling, and documenting customer belongings
- Operating cleaning equipment and specialty restoration tools
- Ensuring projects meet SERVPRO quality standards
- Training and assisting technicians when needed
- Communicating professionally with homeowners, adjusters, and project managers
Requirements
- Naturally takes ownership
- Exceptional attention to detail
- Enjoys organizing and creating systems
- Dependable and accountable
- Works well independently
- Can lead others through example
- Communicates professionally with customers
- Positive attitude, even on difficult days
- Desire to grow into a leadership position
- Lift and carry up to 50 pounds
- Bend, kneel, climb ladders, and work on your feet throughout the day
- Safely operate company vehicles
- Work in residential and commercial environments
- Valid driver's license with an acceptable driving record
Qualifications
Experience in any of the following is a plus:
- Fire restoration
- Contents restoration
- Residential cleaning
- Commercial cleaning
- Hotel housekeeping
- Janitorial services
- Property management
- Warehouse operations
- Moving and storage
- Restoration industry experience
IICRC certifications are a plus but not required.
Benefits
- Starting pay of $22.00 per hour
- Full-time employment
- Overtime opportunities
- Paid training
- Leadership development
- Advancement opportunities
- Company uniforms
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
- Supportive leadership team
- Positive, team-focused culture
- Opportunity to build and lead a growing department
- Meaningful work helping families recover after disasters
About Us
We're a locally owned business that believes great people build great companies. We invest in our employees because we believe leadership is developed—not simply hired. Our core values are:
- Integrity – We do the right thing, even when no one is watching.
- Compassion – We treat every customer with empathy and respect.
- Excellence – We pursue quality in everything we do.
- Reliability – Our customers count on us during their worst days.
- Empowerment – We equip our team members to grow, lead, and succeed.
Our mission is to help people through the most stressful and overwhelming times in their lives by reducing uncertainty and restoring their property with professionalism, compassion, and urgency.