Content Writer

About the role

A fast-scaling leader in the last-mile delivery and logistics automation space, we empower enterprises and SMBs to build seamless, real-time delivery experiences—from grocery to e-commerce to B2B. Our platform powers hundreds of millions of deliveries globally, and our content team plays a critical role in shaping how customers understand, adopt, and love our tech. You’ll craft compelling, customer-centric stories that turn complex logistics into clear, actionable value—across web, email, social, and product experiences.

Responsibilities

• Write, edit, and optimize high-impact content across owned channels: website, blog, product documentation, newsletters, and social media.
• Translate technical features (APIs, dashboards, automations) into benefit-driven, audience-tailored messaging for non-technical buyers and operators.
• Collaborate with Product, Marketing, and Sales to align content with go-to-market campaigns, product launches, and customer success goals.
• Own content calendars, conduct keyword research, and apply SEO best practices to drive organic growth and engagement.
• Refine tone-of-voice and content standards across the brand—ensuring consistency, clarity, and brand differentiation.
• Repurpose long-form content into snackable assets (social posts, email snippets, infographics) to maximize reach and retention.

Qualifications

• SEO writing
• WordPress
• Google Analytics
• Content Calendar Management
• Copyediting
• HubSpot
• LinkedIn Content Strategy
• Technical Writing

Preferred Experience

• Experience in SaaS or logistics/tech industries
• Familiarity with A/B testing tools (e.g., Google Optimize)
• Basic HTML/CSS for content formatting

Benefits

• 100% remote-first culture with flexible hours and global team collaboration
• Opportunity to shape the voice of a high-growth, category-defining platform
• Professional development budget + access to industry conferences and courses