Content Specialist (ELA)

HMH is a learning technology company committed to delivering connected solutions that engage learners, empower educators and improve student outcomes. As a leading provider of K–12 core curriculum, supplemental and intervention solutions, and professional learning services, HMH partners with educators and school districts to uncover solutions that unlock students’ potential and extend teachers’ capabilities. HMH serves more than 50 million students and 4 million educators in 150 countries.

About the role

This is an ELA-focused role. The Content Specialist is responsible for the delivery of customized pre-sales presentations in collaboration with their sales partners. This delivery requires a strong content and pedagogy background and ongoing growth in this area. Presentation planning is also part of the role, enhanced by conversations with customers to provide highly content-connected solutions. Additionally, Content Specialists frequently support pre-sales content-related work for Marketing, Product Management & Strategy, Ed Platform Development, and other initiatives such as Getting Started Assignments for Back to School Sales and pilot support.

Responsibilities

• Deliver pre-sales webinars tailored to customer and sales needs (supporting National PPC sales).
• Deliver live pre-sales customer presentations customized to customer and sales needs in large revenue accounts.
• Create Camtasia videos for Request For Product (RFP) submissions, sales opportunities, and pilots.
• Deliver Getting Started trainings supporting Services partners.
• Partner with the Account Executive in pre-sales customer conversations to explore solution opportunities and recommend programs and services.
• Learn two or more content areas as requested.
• Navigate Salesforce, Outlook, evaluations, and reports as required.
• Demonstrate understanding of assigned disciplines including core, supplemental, and intervention products, as well as associated technology.
• Collaborate with Account Executives, Solution Support Group Directors, peers, and Service managers to understand client needs and transfer knowledge to pre-sales and post-sales assignments.
• Customize the sales message with awareness of customer needs, campaign issues, and competitive knowledge.
• Adjust presentations to the needs and responses of the audience.
• Handle customer questions and overcome objections.
• Demonstrate product knowledge to position products effectively, aligning with market issues, curriculum trends, and customer needs.
• Utilize knowledge of competitors’ products to enhance product positioning.
• Communicate customer needs to the Account Executive and Manager to capitalize on sales opportunities and position products effectively.

Requirements

• Bachelor's Degree (minimum); Graduate Degree preferred.
• Bilingual skills are highly advantageous.
• Five years of K-12 teaching experience in a subject area relevant to the position.
• ELA background is required.
• Excellent communication skills.
• Engaging and persuasive presentation skills.
• Digital literacy and familiarity with Microsoft Office Suite, Teams, Zoom, and Camtasia.
• Collaboration skills.
• Highly organized and able to transfer strategies into actions that deliver results.
• Work from a home office with irregular hours, including weekends, and travel up to 30%-40%.
• Must reside near a major airport.
• Ability to lift and move up to 50 lbs. on a regular basis.
• Valid driver’s license and acceptable driving record.

Nice to Have

• Interest in automation and process optimization, combined with a growth mindset and a passion for leveraging technology to drive efficiency, scalability, continuous improvement, and productivity.

Physical Requirements

• Might be in a stationary position for a considerable time (sitting and/or standing).
• Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
• Must be able to collaborate with colleagues via face-to-face interactions, conference calls, and online meetings.

Pay

$85,000 - $90,000+ sales incentives.

Location: Remote (Atlanta and Charlotte locations only).