Content QA Analyst [211487]

About the role

This role is within a leading technology company focused on innovation and digital experiences. The organization specializes in AI-generated content and evaluates these to enhance customer interaction and content quality across various offerings.

Responsibilities

• Develop and execute comprehensive test plans for content experiences, including templates, prompt templates, and AI-generated content.
• Perform both manual and automated testing to validate content quality, functionality, usability, accessibility, and adherence to design standards.
• Identify, document, reproduce, and track defects through to resolution.
• Rigorously evaluate AI-generated outputs against defined quality standards and acceptance criteria.
• Create and maintain essential test scripts, test cases, validation frameworks, and detailed execution documentation.
• Develop repeatable and scalable testing approaches for new content experiences and features.
• Collaborate with content and cross-functional stakeholders to identify and implement automation opportunities.
• Analyze testing results thoroughly and communicate findings effectively to stakeholders.
• Identify critical patterns, recurring issues, and strategic opportunities for quality improvements.
• Track testing outcomes diligently and ensure all changes are accurately reflected in documentation and content production workflows.

Qualifications

• Bachelor’s degree in Content Automation, Computer Science, Engineering, Information Systems, or a related technical field.
• 2-4 years of hands-on experience in Quality Assurance (QA), content testing, usability testing, or general quality assurance.
• Proven experience in creating detailed test plans, comprehensive test cases, and clear test reporting documentation.
• Proficiency in scripting with Python, PowerShell, or similar programming languages.
• Solid understanding of productivity workflows and digital collaboration tools.
• Strong grasp of testing methodologies and quality assurance processes.
• Exceptional analytical and problem-solving capabilities.
• Excellent written and verbal communication skills, enabling effective collaboration and clear reporting.

Benefits

Aquent offers a range of benefits including subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. Additionally, employees have access to free online training through Aquent Gymnasium. The company also provides flexible work options and a supportive environment to help employees thrive both personally and professionally.

Pay

The pay scale is competitive and commensurate with experience.

Schedule

The schedule is flexible and designed to accommodate the needs of the employee and the client.

Contact

To apply, please visit our website or contact us directly.