Content Producer
About the Role
You'll create content that helps people discover Spoks, understand the product, and hear from the merchants using it. From filming customer stories to designing launch announcements and turning product tips into short videos, you'll take ideas from concept to publication. Working directly with the founder and Growth Marketing Lead, you'll prioritize, design, shoot, and edit content. You'll also build our creator network, organize our content library, and use AI to streamline production while preserving human stories.
Responsibilities
- Apply and develop Spoks' visual style across product launches, website, social content, and campaigns.
- Turn product ideas, merchant experiences, and company milestones into clear stories, concepts, scripts, and creative briefs.
- Collaborate with the Customer Support Specialist to create tutorials, webinars, and merchant stories.
- Design still images, carousels, launch graphics, and product visuals; produce and edit videos, including walkthroughs, founder content, and social formats.
- Build and maintain a content library, including an ad library with fresh concepts and variations.
- Help build our creator network: find collaborators, write briefs, coordinate recordings, and provide feedback.
- Organize shoots, deadlines, reviews, usage permissions, and reusable assets; coordinate external production costs.
- Work with the Growth Marketing Lead to understand content performance and improve future work.
Qualifications
- Proficiency in designing polished image assets and producing/editing video. Provide examples and explain your contribution.
- Strong eye for layout, typography, and pacing; ability to maintain visual consistency across formats.
- Skill in writing briefs, giving feedback, and recognizing strong hooks and clear product explanations.
- Experience organizing production pipelines and managing collaborators, deadlines, and assets.
- Familiarity with AI and automation tools; provide an example of a workflow you’ve built or improved.
- Understanding of creator networks and their role in producing useful, customer-reaching content.
- Experience in content production, design, ecommerce, or agency work; a strong portfolio from paid, freelance, or personal projects.
Skills
- Proficiency in design and video editing software.
- Ability to work both on and behind the camera (on-camera presence is a plus but not required).
- Strong organizational and project management skills.
- Comfort with learning new tools and technologies to support growth.
Benefits
- 15 paid vacation days, 10 company holidays, and 5 paid sick days annually.
- Medical, dental, and vision insurance.
- 401(k) employer match up to 4% of eligible pay.
- Annual offsites with the team (next destination: Norway).
- Work computer and necessary equipment provided.
Pay
$70,000–$90,000 annual base salary, with flexibility for exceptional experience. Bonus and equity opportunities available.
Schedule
Full-time, hybrid role in Austin with at least three days in the office weekly.
Building Creative Workflows with AI
Use AI tools to develop visual concepts, create variations, and speed up editing. Demonstrate how you’ve used tools like Claude Code or Codex to automate tasks, organize content, or coordinate creators. Explain where human review was maintained and how output was verified.
What to Show Us
Share 3–5 examples, including a design/still image and a video you produced/edited. Explain your contribution and results. Showcase any ad libraries, creator programs, or production automations you’ve built. Optional: Include an example of on-camera presentation.
About Spoks
We’re building a challenger to Klaviyo and Mailchimp with email and SMS tools for Shopify, a mobile app, and AI to help merchants work efficiently. With hundreds of paying stores and rapid growth, our goal is 100,000 customers. You’ll work directly with the founder in Austin and collaborate with a lean, global team.