Content Merchandising Specialist

About the role

Vacatia is an innovative hospitality company reinventing the vacation rental and ownership experience. We're seeking a Content Merchandising Specialist to ensure every resort listing within the Club Vacatia experience inspires confidence, builds excitement, and helps travelers find their perfect vacation.

Responsibilities

• Create first impressions that matter by curating and merchandising resort listings within the Club Vacatia app.
• Own the customer experience by ensuring every image, description, amenity, and detail reflects the quality of the Vacatia brand.
• Partner across the business by collaborating with Product, Engineering, Marketing, and resort partners to continuously improve the customer experience.
• Grow your career by developing skills while helping shape one of Vacatia's most important customer-facing experiences.

Requirements

• Relevant experience in content merchandising, digital content management, e-commerce, marketplace listings, hospitality, travel, marketing, or a related field.
• Recent graduates with strong internship or hands-on experience are encouraged to apply.
• Exceptional attention to detail with the ability to identify inconsistencies, errors, and opportunities to improve content quality.
• Strong organizational and project management skills with the ability to manage multiple priorities in a fast-paced environment.
• Excellent written and verbal communication skills, with confidence working across both internal teams and external resort partners.
• A proactive, ownership-oriented mindset with a commitment to delivering high-quality work.
• Passion for hospitality, travel, customer experience, and creating exceptional digital experiences.

Qualifications

• Nice to have experience working with content management systems (CMS), merchandising platforms, or digital publishing tools.
• Nice to have experience creating or managing marketing content that drives customer engagement and conversion.
• Nice to have a background in hospitality, travel, vacation rentals, or marketplace platforms.
• Nice to have familiarity with SEO best practices and digital merchandising principles.